ONLINE CUSTOMER SERVICE AGENT-

Must have atleast 3 years + experience answering customer email enquiries and dealing with customers on amazon, BQ and wayfair.
We sell on various online marketplaces such as amazon, wayfair, ebay and process over 2000+ orders per day, you must have working on these platforms
- Dealing with customer queries the majority of which by email, answering atleast 100+ customer emails a day. Most of these emails are enquiries of were their orders
- We can not accept your application unless you have experience with working on amazon, ebay and wayfair
- This is not a sales job
- Wages 13.50- 15 pounds per hour and overtime available
- Contacting courier companies by telephone for order enquiries
- Daily printing despatch/shipping labels
- Processing customer returns
- Job Type: Full-time 7.30 am to 4.30 pm , option for extra hours available

PREVIOUS EXPERIENCE AND SKILLS:

*Must have e-commerce experience
Experience delivering excellent customer service, in an eCommerce environment
Must have Good IT skills. Excel word outlook
Warehouse experience need
Immediate start available, and please apply with CV. Opportunity to progress.

Please refer the Job description for details