Located in the heart of the City, Eataly London is a diverse, multi-outlet operation that harmoniously combines retail, restaurants, bars, and various other departments to create an exceptional guest experience. As part of the Eataly London team, you’ll contribute to our mission of sharing the rich flavours and traditions of Italy with our guests while fostering a vibrant atmosphere for friends and families to gather. Founded in Northern Italy in 2007, Eataly has since expanded its unique stores and concepts to 14 countries across 3 continents. Each location is dedicated to sharing our core ethos of EAT, SHOP, and LEARN.

REQUIREMENTS:

• Experience in customer service, retail, or e-commerce (bonus points if you’ve handled online orders before).
• A great communicator who can keep calm and positive under pressure.
• Comfortable with tech—computers, tablets, and customer service software.
• Detail-oriented, organised, and always ready to jump in and help the team.
• Flexible availability, including evenings, weekends, and holidays.

Please refer the Job description for details