Kidwell designs and integrates technology solutions to connect teams, secure facilities and information and streamline operations. Our specialized expertise, combined with a collaborative approach, empowers schools, hospitals, airports and corporations to pursue opportunities made possible through advanced technologies.

QUALIFICATIONS

• Strong proficiency in English (written and verbal).
• Proven experience as a data entry operator or in a similar role, preferably in Customer Support.
• Exceptional attention to detail and high accuracy in data handling.
• Efficient typing skills with a fast and error-free pace.
• Proficiency in using data entry software, spreadsheets, and database systems.
• Strong organizational and time management skills to meet deadlines in a fast-paced environment.
• Capability to work independently and as part of a team while maintaining accountability.
• Basic understanding of data confidentiality principles and practices.

ABOUT THE ROLE

We are seeking a highly skilled and detail-oriented Online Data Entry Operator to join our Customer Support team. In this role, you will be responsible for accurately and efficiently entering, updating, and maintaining customer data in our systems. As an online operator, you will play a crucial role in ensuring seamless service delivery and customer satisfaction. This is a full-time, hourly position requiring fluency in English.

WHAT YOU’LL DO

• Input, update, and manage customer data in the database with a high level of accuracy.
• Verify and correct data discrepancies to ensure data integrity.
• Assist the Customer Support team by providing up-to-date information about customer interactions and records.
• Organize and maintain electronic records for quick access and retrieval.
• Collaborate with cross-departmental teams to ensure data accuracy and accessibility.
• Adhere to company guidelines and confidentiality standards while handling sensitive customer information.
• Proactively identify and highlight potential data-related issues to ensure seamless operations.