Online Learning Advisor- Bachelor of Information & Communication Technology at Online Education Services

Melbourne, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

29 Mar, 26

Salary

0.0

Posted On

29 Dec, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Online Learning, Student Support, Communication, Feedback, Collaboration, Time Management, Empathy, Technology Confidence, Proactivity, Organizational Skills, Teaching, Mentoring, Engagement, Retention, ICT Knowledge, Facilitation Skills

Industry

E-Learning Providers

Description

The Opportunity Swinburne Online delivers world-class learning through degrees specifically designed for the online student. Each degree is tailored to provide opportunities for students who are often unable to undertake university studies on campus. At Swinburne Online, the student is at the forefront of everything we do. This role is an opportunity to support and guide our students through their learning journey. Our Online Learning Advisers (OLAs) are the subject matter experts who facilitate the student’s learning, with a focus on helping them achieve their goals. What You’ll Do As an OLA, you’ll ensure students experience high-quality, positive learning by: Facilitating learning activities that engage and retain students Marking assessments and providing meaningful, constructive feedback Supporting communication through discussion boards, emails, and live sessions – ensuring visibility to students every 24-48 hours Collaborating with academic teams to maintain unit quality Upholding OES values to foster a positive team culture and student experience OLAs are not responsible for curriculum design, assessment creation, or scheduling. What We Offer 100% remote work with flexible hours Paid 2-week online facilitation training (9 hours) Use your expertise to support student success Develop your online facilitation skills in a forward-thinking organisation Join a supportive and connected team What Success Looks Like Consistent communication with students, ensuring you are visible and responsive every 24-48 hours during the Teaching Period High student engagement and retention Strong learning outcomes through quality feedback Positive feedback from students and academic leaders Consistent alignment with OES values and teaching standards About You We are looking for OLA's who can teach units within the Bachelor of Information & Communication Technology portfolio. Minimum AQF Level 8 in a relevant ICT discipline e.g. Bachelor (Honours), Graduate Certificate, Graduate Diploma, Master’s or PhD in ICT/Computer Science/Software Eng/Info Systems/Cybersecurity/Data/Networks/Cloud/DevOps/HCI-UX or other related field. Recent discipline experience in at least one teaching area (Software Dev/Web & Mobile; Networks & Cyber; Cloud/DevOps; Data/AI/Analytics; IS/BA; HCI/UX) or other related ICT field. Empathetic: Understand the challenges faced by online learners Organised & proactive: Able to manage time and responsibilities independently Tech-confident: Comfortable navigating online learning platforms Student-focused: Passionate about helping students succeed Flexibility to work sessional part-time: 8 hours per week. Hours may increase depending on assessment/marking cadences and the number of student groups you support. Located in Australia Desirable: Experience teaching or studying in an online environment Previous teaching or mentoring experience Successful OLAs typically demonstrate: A student-centric mindset Responsiveness and availability Clear communication Proactive and organised work habits Confidence with technology Strong academic support skills Our Values Online Education Services (OES) is an education provider that partners with universities to provide purposefully designed and highly engaging online programs. This position will be working within OES in association with Swinburne University Online. We live and teach by our values: Teamwork: Collaboration, respect, and shared success Passion & Perseverance: Resilience, positivity, and belief in our mission Integrity: Honesty, transparency, and reliability Agility & Innovation: Embracing change and finding solutions Ready to Apply? If you're ready to make a difference in online education, apply now with your CV and cover letter outlining your experience and why you’re excited to join Swinburne University Online as an OLA. We value and celebrate diversity and are committed to fostering an inclusive workplace for all. We strongly encourage applications from First Nations peoples, people from culturally and linguistically diverse backgrounds, individuals with disabilities, and members of the LGBTQIA+ community. If you require adjustments during the recruitment process, please let us know - we’re here to support you.

Responsibilities

As an Online Learning Advisor, you will facilitate learning activities, mark assessments, and provide feedback to ensure a positive learning experience for students. You will also support communication and collaborate with academic teams to maintain unit quality.