Online Ordering Specialist - Freelance Project at Invisible Agency

, , Philippines -

Full Time

Start Date

Immediate

Expiry Date

05 Jul, 26

Salary

5.0

Posted On

06 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Online ordering implementation, Technical consultation, Digital commerce, Website integration, Google My Business, Google Food Ordering, Brand customization, Web development, Technical troubleshooting, POS integration, Toast POS, Client engagement, Google Workspace, B2B sales, Customer success

Industry

Software Development

Description

Project Overview We are sourcing independent Online Ordering Implementation Experts to provide onboarding and technical consultation for a digital commerce project. As restaurants and merchants increasingly adopt direct, commission-free online ordering platforms, their success depends on seamless integration and brand consistency. The objective of this project is to autonomously guide merchants through the setup of their Online Ordering pages, ensuring correct integration with their existing websites, Google My Business (GMB), and Google Food Ordering (GFO). Project Deliverables & Scope Operate autonomously to manage merchant implementations and provide technical guidance. Expected deliverables include: Implementation & Integration: Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO. Brand Customization & Web Development: Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards. Technical Troubleshooting & POS Integration: Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers. Virtual Client Engagement & Consultation: Leading high-volume, video-based consultation meetings (such as Kick-Off Calls), uncovering merchant needs, addressing technology/cost objections, and resolving pending deliverables. Required Expertise To successfully fulfill the deliverables of this project, Contractors must possess a strong blend of technical agility and virtual client engagement experience. Core skillset includes: Proven experience leading high-volume, video-based consultative conversations with external merchants, demonstrating a strong customer-first mindset. Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost. Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions. Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making. Preferred Experience: Familiarity with e-commerce platforms, restaurant POS systems (especially Toast), and basic knowledge of HTML/CSS or website customization. Prior experience in B2B sales, customer success, or merchant onboarding is highly valued. Service Fees We offer a pay rate of $5 per hour. As a contractor you’ll supply a secure computer and high‑speed internet; company‑sponsored benefits such as health insurance and PTO do not apply. Engagement Type: Freelance / Independent Contractor Workplace Type: Remote

Responsibilities

The specialist will autonomously guide merchants through the setup and integration of online ordering platforms, including website customization and POS system configuration. They are also responsible for leading high-volume, video-based consultation meetings to address merchant needs and resolve technical barriers.