ABOUT CAKE BLOOM

Cake Bloom is the first Korean-style cake shop in the UAE, known for introducing the popular Lunch Box Cake and other creative desserts to the local market.
We focus on fresh, handcrafted cakes made with premium ingredients and minimalist Korean aesthetics.
With a growing base of loyal customers, we’re proud to offer sweet moments that are as beautiful as they are delicious.
Location: Head office in Al Barsha
Employment Type: Full-Time
Start Date: ASAP

REQUIREMENTS

• Local Previous experience Minimum 2yrs in reservations, hospitality, or customer service preferred
• Strong communication skills in English (Arabic or other languages is a plus)
• Ability to work independently with attention to detail
• Problem-solving mindset and positive attitude
• MS office computer skill
  근무 형태: 계약직
  계약 기간: 24개월

ABOUT THE ROLE

We are looking for a detail-oriented and proactive Online Reservation Agent to join our team.
You will be responsible for handling online booking inquiries, managing reservation platforms, and providing excellent customer service via chat(Whatsapp)

KEY RESPONSIBILITIES

• Process and confirm reservations through online channels
• Respond to customer inquiries in a timely and professional manner
• Coordinate with internal teams to ensure availability and accurate booking information
• Modify or cancel bookings as requested by clients
• Maintain organized records of reservations and client communications
• Handle last-minute changes or issues efficiently