ABOUT US

The Salvation Army is a Christian movement and one of Australia’s largest and most-loved charities. We believe in doing good that transforms lives and futures for the better. It is this belief which drives us to find new ways and places where we can make a difference. From times of personal crisis to moments of national grief, we are always here — providing support, safety, community, and opportunity.
Do you want to be part of an exciting team? We’re on the hunt for tech-savvy Online Sales Assistants to join our new Online Sales team at our Online Hub in Fyshwick, ACT as a Online Sales Assistant.
1 Full time position available
1 Casual positions available
So, what are we looking for? You’re the type of person who thinks “I’ll just Google it…” and knows a thing or two about Collectables, Electronics, Fashion or Jewellery. You’re also an excellent communicator, with strong written English that will allow you to create descriptive and accurate online listings.

With new items listed every day - no day is the same at our Online Hub. Here’s some of the things you can expect to do in this role:

• Write detailed and accurate listing descriptions, meeting set daily targets.
• Upload listings to the Online Sales platform (relevant training provided).
• Photograph items, including merchandising, to make sure each item looks it’s best.
• Assist with dispatch – we need to make sure each item we sell reaches the buyer in one piece!
• Check-in stock when it arrives at the Online Hub, including shelving and storage, and conduct stock counts as required.
• Keep a close eye out for items that you think would sell well online.
• General customer service via phone and email.
• Internal support for Salvos Stores on eCommerce related queries

About You

• You’ve got a positive nature and solid work ethic.
• You have great communication skills and eyes for details.
• You’ve got an inquisitive mind. When faced with a puzzling question, you think “I’ll Google that…”
• You can be relied on to get stuff done. You’re not afraid of meeting targets and prioritise tasks to get the job done.
• You’re a team player. You’ll ask someone if you’re not sure of the answer and always give a hand if someone needs help.
• You feel more at home using a computer than you do holding a pen. You’ve had plenty of experience using Microsoft Office and often trawl the internet.
• You’re familiar with eBay and have experience creating listings yourself.
• You’ve got a special interest or expertise in one of these areas: Antiques and Collectables, Electronics, Fashion or Jewellery.

This role offers an exceptional opportunity to gain hands-on experience working in the thriving eCommerce and Online Sales sector.
Working for Salvos Stores is an extremely rewarding experience that not only allows you to grow your skills in a supportive environment, but also gives something back to the community. As someone known for your integrity, you’ll relate to the values of The Salvation Army.
About Salvos Stores
Not your average retailer, Salvos Stores is made up of a team of changemakers who are passionate about raising funds to help The Salvation Army provide over one million sessions of care to disadvantaged Australians each year through an extensive network of over 360 retail stores, as well as online.
Whether you’re sorting donations, processing invoices or driving one of our iconic trucks, every team member is valued for the incredible contribution they make to Salvos Stores. Join our crew and feel rewarded for making a difference.
Salvos Stores is a mission enterprise of The Salvation Army, a Christian movement and one of Australia’s largest and most-loved charities, helping thousands of Australians every year find hope amid all kinds of personal hardship.
How To Apply
If you’re excited by this unique opportunity, the above sounds like you, and you have a heart for working for an organisation that truly does transform lives, we would love to speak to you. We are looking for compassionate people who share our mission and values. If you have the passion and drive to commit yourself to a challenging and rewarding role; we invite you to apply via the link and submit a current resume and a cover letter which details your alignment with the essential requirements of the role.
Applications will close as soon as a suitable candidate is secured.
The Salvation Army is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people. We value people of all cultures, languages, capacities, sexual orientations, gender identities and/or expressions. We are committed to achieving a diverse workforce and strongly encourage applications from Aboriginal people and Torres Strait Islander people.
The Salvation Army is a child safe organisation and is committed to protecting children and young people from harm. All child facing roles will require the successful completion of a Working with Children Check. Applicants for all roles require a mandatory Nationally Coordinated Criminal History Check.
We value Integrity, Compassion, Respect, Diversity, and Collaboratio

• Write detailed and accurate listing descriptions, meeting set daily targets.
• Upload listings to the Online Sales platform (relevant training provided).
• Photograph items, including merchandising, to make sure each item looks it’s best.
• Assist with dispatch – we need to make sure each item we sell reaches the buyer in one piece!
• Check-in stock when it arrives at the Online Hub, including shelving and storage, and conduct stock counts as required.
• Keep a close eye out for items that you think would sell well online.
• General customer service via phone and email.
• Internal support for Salvos Stores on eCommerce related querie