Online Sales Concierge at DR Horton

Biloxi, Mississippi, United States -

Full Time

Start Date

Immediate

Expiry Date

29 Jun, 26

Salary

0.0

Posted On

31 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Lead Conversion, Internet Lead Management, Live Chat, Telephone Communication, Customer Management Database, Qualification Skills, Sales Reporting, Website Traffic Analysis, Product Knowledge, Prospecting, Email Communication, Mail Coordination, Interpersonal Skills, Written Communication, Verbal Communication, Organizational Skills

Industry

Construction

Description

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information. D.R. Horton, Inc. is currently looking for an Online Sales Concierge. The right candidate will specialize in the process of converting internet leads to onsite traffic/sales. Essential Duties and Responsibilities include the following. Other duties may be assigned. Manage all incoming internet leads from company website and outsourced companies Ensure a positive experience to all potential customers whether online, live chat or by phone Convert qualified leads into office appointments with onsite Sales Representatives Enter and update information in a customer management database Exercise proper qualification skills to identify genuine leads that have the potential to become genuine sales opportunities Responsible for producing monthly sales and marketing reports (Intertrack, Sales Performance Analysis, and Marketing & Sales Cost Efficiency Analysis) Generate a monthly analysis of divisional website traffic, hits, source, etc. Maintain current knowledge of communities, product, plans and amenities Generate new customer opportunities by prospecting and developing existing leads through telephone, email, and mail Coordinate mass mailing lists and the mailing of materials to prospective clients Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company Ability to work overtime Education and/or Experience High school diploma or general education degree (GED); and/or one to three years of related experience and/or training Superb interpersonal, written and verbal communication skills Ability to work well within a team Provide attention to detail and manage multiple responsibilities Strong organizational and follow-through skills Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications Proficiency with MS Office and email Preferred Qualifications Licensing requirements vary by state Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including: Medical, Dental and Vision 401(K) Employee Stock Purchase Plan Flex Spending Accounts Life & Disability Insurance Vacation, Sick, Personal Time and Company Holidays Multiple Voluntary and Company provided Benefits Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeopleToo

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Responsibilities

The primary duties involve managing all incoming internet leads from the company website and outsourced sources, ensuring a positive customer experience, and converting qualified leads into onsite appointments with Sales Representatives. The role also requires entering and updating customer information in a database and producing monthly sales and marketing reports.