Online Sales Consultant
at Toll Brothers
Freehold, NJ 07728, USA -
Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
---|---|---|---|---|---|---|---|
Immediate | 05 Aug, 2024 | Not Specified | 08 May, 2024 | 2 year(s) or above | Communication Skills,Real Estate License,Travel | No | No |
Required Visa Status:
Citizen | GC |
US Citizen | Student Visa |
H1B | CPT |
OPT | H4 Spouse of H1B |
GC Green Card |
Employment Type:
Full Time | Part Time |
Permanent | Independent - 1099 |
Contract – W2 | C2H Independent |
C2H W2 | Contract – Corp 2 Corp |
Contract to Hire – Corp 2 Corp |
Description:
DO YOU HAVE THESE QUALIFICATIONS?
- Essential:
- 2+ years sales or customer service experience
- Excellent written and verbal communication skills
- Solid planning and multi-tasking skills
- Real Estate license is required in some states
- Weekend availability is required
- Maintains a full-time, 5-day work week
- Travel may be required based on areas of coverage
- Must reside within areas of coverage
- Preferred:
- Bachelor’s degree
- 3+ years new home sales experience
- New home construction knowledge
- CRM knowledge
We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!
Responsibilities:
- Set Appointments to Generate Traffic
- Quickly respond to computer generated leads in a Toll brand appropriate manner
- Qualify leads, schedule customer visits to the community and complete a handoff to the onsite sales team
- Utilize phone, email and texting programs to contact leads from all available channels
- Conduct regular follow-up on a personal level based on lead rating and interest
- Partner with the onsite sales team to help drive internet lead conversion to appointment
- Conduct regular prospecting thru campaigns and other appointment setting activities
- Drive Results
- Proactively manage digital library with information to provide customers on products, features, neighborhoods, and amenities
- Monitor community websites to maintain accuracy
- Virtually demonstrate model home, community/floorplan features and homesites to customers through the Toll Brothers website
- Maintain an FAQ for all communities covered as a quick resource
- Visit all communities to learn firsthand the unique selling propositions, home designs, home sites, location, surrounding area and amenities
- Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
- Prepare and present project review forms for all divisions covered as needed
- Provide weekly comments/insights for the future community and online sales weekly sales reports
- Attend and participate in sales meetings, future community start up meetings, and monthly marketing meetings as needed
- Visit communities monthly within your assigned geographic territory
- Customer Service
- Provide customers an exceptional experience who contact us through online lead forms, chat or phone calls, building relationships and learning about the customer’s story
- Re-direct callers and web customers to the correct department within the company when necessary
- Provide general overview of the new home building process and set expectations on the next steps
- Coordinate with the marketing team to nurture and build interest for Coming Soon community leads database
- Survey customers and update customer records based on their response
- Follow up after visit to ensure the community was a fit or provide another option
- Maintain chat availability on TollBrothers.com for easy access for customers
- Send congratulations video email to customers once agreement is reported
REQUIREMENT SUMMARY
Min:2.0Max:3.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Proficient
1
Freehold, NJ 07728, USA