Online Sales Consultant

at  Toll Brothers

Freehold, NJ 07728, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate05 Aug, 2024Not Specified08 May, 20242 year(s) or aboveCommunication Skills,Real Estate License,TravelNoNo
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Description:

DO YOU HAVE THESE QUALIFICATIONS?

  • Essential:
  • 2+ years sales or customer service experience
  • Excellent written and verbal communication skills
  • Solid planning and multi-tasking skills
  • Real Estate license is required in some states
  • Weekend availability is required
  • Maintains a full-time, 5-day work week
  • Travel may be required based on areas of coverage
  • Must reside within areas of coverage
  • Preferred:
  • Bachelor’s degree
  • 3+ years new home sales experience
  • New home construction knowledge
  • CRM knowledge
    We offer an excellent compensation and benefits package that includes comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, and much more!

Responsibilities:

  • Set Appointments to Generate Traffic
  • Quickly respond to computer generated leads in a Toll brand appropriate manner
  • Qualify leads, schedule customer visits to the community and complete a handoff to the onsite sales team
  • Utilize phone, email and texting programs to contact leads from all available channels
  • Conduct regular follow-up on a personal level based on lead rating and interest
  • Partner with the onsite sales team to help drive internet lead conversion to appointment
  • Conduct regular prospecting thru campaigns and other appointment setting activities
  • Drive Results
  • Proactively manage digital library with information to provide customers on products, features, neighborhoods, and amenities
  • Monitor community websites to maintain accuracy
  • Virtually demonstrate model home, community/floorplan features and homesites to customers through the Toll Brothers website
  • Maintain an FAQ for all communities covered as a quick resource
  • Visit all communities to learn firsthand the unique selling propositions, home designs, home sites, location, surrounding area and amenities
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Prepare and present project review forms for all divisions covered as needed
  • Provide weekly comments/insights for the future community and online sales weekly sales reports
  • Attend and participate in sales meetings, future community start up meetings, and monthly marketing meetings as needed
  • Visit communities monthly within your assigned geographic territory
  • Customer Service
  • Provide customers an exceptional experience who contact us through online lead forms, chat or phone calls, building relationships and learning about the customer’s story
  • Re-direct callers and web customers to the correct department within the company when necessary
  • Provide general overview of the new home building process and set expectations on the next steps
  • Coordinate with the marketing team to nurture and build interest for Coming Soon community leads database
  • Survey customers and update customer records based on their response
  • Follow up after visit to ensure the community was a fit or provide another option
  • Maintain chat availability on TollBrothers.com for easy access for customers
  • Send congratulations video email to customers once agreement is reported


REQUIREMENT SUMMARY

Min:2.0Max:3.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

Proficient

1

Freehold, NJ 07728, USA