ABOUT MICHAEL MURPHY HOME FURNISHING:

Established in 1974 and 100% Irish-owned, we pride ourselves on the community, our people, and providing great customer service. With stores in Airside and Sandyford, Wexford, New Ross, and Newbridge, our mission is to provide quality and stylish home furnishings designed and selected by our family for yours.
We are recruiting for an experienced Online Sales Executive to join the team in our Newbridge, Co. Kildare.

QUALIFICATIONS AND SKILLS:

• Proven experience in a sales or customer service role, preferably in a digital environment.
• Strong communication and interpersonal skills.
• Basic knowledge of website merchandising and content management systems (CMS).
• Ability to multitask and manage time effectively.
• Proficiency in using digital communication tools and platforms.
• A customer-focused mindset with a passion for delivering excellent service.
• Ability to work independently and as part of a team.

• Handle inbound sales inquiries via phone, email, chat, and other digital channels.
• Provide exceptional customer service and support to potential and existing customers.
• Identify customer needs and recommend appropriate products or services.
• Maintain accurate records of customer interactions and sales activities.
• Assist with basic website merchandising tasks, including updating product listings, managing inventory, and ensuring the website is visually appealing and user-friendly.
• Collaborate with the marketing and ecommerce teams to improve the online customer experience.
• Stay up-to-date with industry trends and best practices in online sales and digital marketing.
• Work weekends (from home) as part of the regular schedule.