IT Resourcing at Ergo are seeking an experienced Online Sales Manager for a large client based in Dublin 24 . The person will be responsible for leading online sales strategy and managing the end-to-end e-commerce customer journey, from initial engagement to final delivery.

• Create and execute online sales objectives, set goals and influence the best marketing channels for reaching customers.
• Oversee the day-to-day management of online orders for our eCommerce stores.
• Ensure efficient order fulfilment within the expected timeframes.
• Deliver excellent customer service to boost loyalty and retention
• Oversee ERP integration for accurate order and inventory data
• Lead the e-commerce team to ensure we maximise sales opportunities.
• Align with marketing efforts to support campaigns and promotions
• Manage website vendors to ensure platform effectiveness
• Monitor sales performance regularly, optimising key metrics, and identify areas where improvements can be made.
• Collaborate with Marketing and Customer Service to enhance the online experience