Our Client is a 100% privately owned Irish business providing a comprehensive range of building materials and DIY products to the construction industry and DIY trade. The Groups current online e-commerce platforms have become important contributors to the revenue growth for the Group. Having grown significantly in recent years to become one of the leading industry players, our Client is looking for an ambitious and passionate Online Sales Manager to drive online sales and enhance the customer shopping experience and will be based from their Head Office in Dublin 12.

KEY REQUIREMENTS:

• Previous experience in online sales management is essential
• Strong people management experience with exceptional interpersonal and communication skills.
• Ability to analyse and interpret sales data.
• Ability to work in a dynamic target driven sales environment.
• Proficiency in Microsoft Excel, Word and PowerPoint.

• Day-to-day management of online orders for our eCommerce stores.
• Ensuring order fulfilment within the advertised timeframes.
• Provide exceptional levels of customer service to our wide range of customers to promote customer loyalty and retention.
• Order management/ERP integration ensuring all data is processed efficiently and information is accurate and available in relevant systems.
• eChamp engagement in the branches for branch-fulfilled orders.
• Branch engagement to ensure we have stock of all relevant products for ease of fulfilment.
• Review product offerings, ensuring relevant detail on all products exists.
• Manage Marketing/eCommerce team engagement to ensure we have effective sales campaigns and promotions.
• Management and regular review of all cost inputs, including deliveries.
• Courier service management.
• Web site vendor management.
• Any ad hoc duties in accordance with the requirements of the business.