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Online Travel Coordinator (Flexible Schedule) at Destinytravel
Rio de Janeiro, Southeast, Brazil -
Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Strong Written Communication, Strong Verbal Communication, Customer Service, Attention To Detail, Organizational Skills, Digital Tools, Passion For Travel, Helping Others

Industry

Travel Arrangements

Description
As a Online Travel Coordinator, you will play a key role in supporting travelers from the moment they begin planning to the moment they return home. Your goal is to ensure every experience is smooth and enjoyable by assisting with travel arrangements, answering questions, managing updates, and helping clients feel confident throughout their journey. You will work closely with travelers to understand their preferences and provide guidance that aligns with their expectations and needs. At Destiny&Co, we value personalized service and take pride in helping travelers create memorable experiences through carefully coordinated itineraries and professional support. Key Responsibilities Handle incoming inquiries via email, phone, and messaging platforms. Assist clients with itinerary changes, cancellations, and travel questions. Provide clear destination information and travel requirement guidance. Confirm trip details, follow up before departure, and collect feedback after return. Resolve concerns with empathy, patience, and timely communication. Benefits Fully remote position with flexible scheduling. Access to training resources and exclusive travel perks. Supportive and collaborative team environment. Opportunities for professional growth within the travel industry. What We’re Looking For Strong written and verbal communication skills. Customer service experience preferred but not required. Excellent attention to detail and organizational skills. Comfort learning digital tools and systems. Genuine passion for travel and helping others.
Responsibilities
The Online Travel Coordinator will handle incoming inquiries, assist clients with itinerary changes, and provide destination information. They will also confirm trip details, follow up before departure, and resolve concerns with empathy and timely communication.