Hayley Group Limited have an opportunity for an Onsite Account Manager to work with our well-established and experienced team based in the Leicester area. The role is offered on a full-time, permanent basis and in return, the successful candidate will receive a competitive salary.
Hayley Group is the largest independent distributor of engineering products and consumables in the UK. We are an equal opportunities employer, currently employing over 1,300 people who continue to be a cornerstone of our business and are fundamental to providing industry-leading customer service.

SKILLS AND ATTRIBUTES WE’RE LOOKING FOR IN OUR ONSITE MANAGER:

• Experience within the MRO (Maintenance, Repair & Operations) industry is essential. Will consider similar cross over industries.
• Experience working in stores management procurement would be ideal, however not essential.
• Ability to communicate effectively with individuals across various levels within the organisation is essential, as the role requires direct collaboration with the customer engineering team.
• Full driving licence is preferable.
• Customer-focused, driven to provide consistently high levels of service.
• Basic computer skills, including experience in using Microsoft Office.
• Able to prioritise workload and work as a part of a team.

As our Onsite Manager, you will be running the day-to-day operations at a customer site and will be their dedicated support.
You’ll attend management meetings and support with customer specific projects.
A typical day would include assessing stock levels and providing technical support to the customer which may involve assisting with the identification of parts, answering queries, preparing quotes and processing orders on the customer CMS/ERP systems as well as our own.
Reporting is a key element of the role, so you’ll hot on your numbers and maintain KPI’s across things like OTIF, stock checks and slow-moving items.
Asset optimisation is also key, and you’ll be assisting with the management of all on-site assets.