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Onsite Customer Service Agent at Qualfon Philippines Incorporated

Mexico City, , Mexico -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer service, Active listening, Problem-solving, Multitasking, English proficiency, Typing, MS Office, Internet navigation, Professionalism, Empathy

Industry

Outsourcing and Offshoring Consulting

Description

Overview Join the Team! Are you looking for a stable opportunity with growth, benefits, and a positive work environment? We are hiring onsite Customer Service Representatives in Mexico City. Be part of a company that values your professional development and well-being. Responsibilities What will you do in this role? You'll be working for one of ONSITE campaigns, in one of our account that operates a grocery delivery and pick-up service. Provide personalized and high-quality customer service. Actively listen and resolve inquiries with empathy and professionalism. Ensure customer satisfaction from the first contact. Manage multiple tasks while delivering exceptional service. Qualifications What are we looking for? Advanced English (B2+ - C1) Experience in BPO or customer service (1-2 years). Ability to type 25 words per minute with 90% accuracy. Knowledge of MS Office and the Internet. Availability to work rotating shifts. Completed high school diploma. 18 years or older with complete documentation (CURP, NSS, Tax Certificate, etc.). Positive attitude, problem-solving, and multitasking skills. What we offer Competitive salary+ performance bonus. Opportunities for career growth and development. 100% paid training. Location 100% ONSITE role! Ready to take the next step in your career? Apply today and be part of our team!

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Responsibilities

Provide personalized and high-quality customer service for a grocery delivery and pick-up account. Actively listen to customer inquiries and resolve them with empathy and professionalism.