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ABOUT THE ROLE:

Job Title: Field Engineer - Audio Visual Technician
Location: Södertälje, Sweden
We are looking for an AV Technician to support and maintain audio-visual (AV) equipment in conference rooms. This role is ideal for a hands-on technician who enjoys working with technology, solving problems, and ensuring smooth AV operations. You will be responsible for setting up and maintaining conference room equipment, handling support requests, and ensuring that all technical needs are met efficiently.

RESPONSIBILITIES:

Install, mount, and maintain AV equipment in conference rooms, including displays, projectors, and speakers.
Perform basic troubleshooting for AV issues and ensure all equipment is in working order.
Lay cables and assist with small IT equipment installations.
Manage and resolve support tickets using a ticketing system.
Work closely with business owners and stakeholders to support conference room upgrades and technical improvements.
Maintain an inventory of AV equipment and report on the status of devices and installations.
Assist in preparing quotations and coordinating invoicing processes related to AV equipment.
Conduct regular room checks to ensure AV systems are functioning properly.
Provide polite and professional support to users, ensuring a positive customer experience.
Troubleshoot and replace desk setups, including monitors, docking stations, and minor computer-related issues.