JOB SUMMARY

We are seeking a highly organized and motivated Manager to oversee operations within our organization. The ideal candidate will possess strong leadership skills and a comprehensive understanding of property management, facilities management, and administrative functions. This role requires a proactive approach to conflict management and the ability to effectively manage multiple employees and manage upsell services while maintaining high standards of customer satisfaction.

QUALIFICATIONS

• Proven experience in hotel management or related fields is preferred.
• Familiarity with Cloudbeds, Whistle, and other property management software is highly desirable.
• Strong data entry skills with attention to detail.
• Excellent conflict management abilities with a focus on customer service.
• Knowledge of facilities management principles and practices.
• Ability to multitask and prioritize effectively in a fast-paced environment.
• Strong communication skills, both verbal and written.
• A proactive mindset with the ability to work independently as well as part of a team.
  We encourage candidates who are passionate about hospitality management and possess the necessary skills to apply for this exciting opportunity.
  Job Type: Full-time
  Pay: From $43,000.00 per year

Benefits:

• 401(k)
• Employee discount
• Paid time off

Work Location: In perso

• Oversee daily operations and ensure efficient management of property maintenance activities.
• Utilize Cloudbeds (Reservation System) for tracking reservations and managing revenue.
• Perform data entry tasks related to property management systems.
• Manage administrative functions related to hospitality, including file organization and documentation.
• Implement facilities management strategies to enhance operational efficiency.
• Develop and maintain positive relationships with guests, addressing any conflicts or concerns promptly.
• Train and supervise staff, fostering a collaborative team environment focused on achieving organizational goals.
• Identify opportunities for upselling services to enhance revenue streams.