Onsite Medicaid Eligibility Representative at Revenue Group

Cleveland, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

21 Jan, 26

Salary

16.25

Posted On

23 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Basic Computer Skills, Multitasking, Typing, HIPAA Compliance, Confidentiality, Dependability, Attendance

Industry

Hospitals and Health Care

Description

Description Pay Rate: $16.25/hr. based on experience, plus monthly bonus ($0- $350) after 90 days. Hours: Monday - Friday 9:00am-5:30pm Who is Hospital Referral Services? No one wakes up in the morning and says, "Today I want to go to the hospital". We are here to help when the unexpected has happened. Hospital Referral Services on-sites screen and help patients’ bedside to see what assistance programs the uninsured or underinsured may be eligible to receive. HRS's team of experts helps guide patients through the Medicaid process so the patient can focus on recovery. Our employees voted us Top Workplaces 4 years in a row! The Onsite Medicaid Eligibility Representative will be responsible for: Reviewing the hospital work queue or census to identify uninsured patients. Screening/Interviewing patient’s bedside in an Emergency Room/Hospital setting to determine possible eligibility for any assistance programs available including Medicaid and charity. High volume of walking and standing. (70% - 80% of your shift) Completing applications for Medicaid benefits and charity programs as needed. Maintaining a positive working relationship with co-workers, hospital staff and patients. Abiding by HIPAA rules and regulations to protect patients’ privacy. Meeting production goals and objectives as assigned by hospital and management on a monthly basis. Maintaining confidentiality of account information at all times. PM21 Requirements Work Requirements: Previous customer service experience preferred. Must have basic computer skills. Must be able to multitask and type minimum 40 WPM (typing test will be conducted). Must have reliable transportation. Good attendance and dependability are essential. Successful completion of drug and background test required. Proof of COVID 19, TB testing. Annual Flu shot required. Training for the Onsite Medicaid Eligibility Representative: One week of classroom training, covering HIPAA regulations, Revenue Group procedures, role-playing, objections, systems, and procedures. Our Benefits: 100% Paid Training 401(k) matching Paid Time off (PTO) – Up to 10 days your first year! 8 Paid Holidays – Including your birthday! Referral Program Employee Assistance Program (EAP) Growth & Continued Training Dental & Vision insurance Health insurance (including Long & Short-Term Disability) Life insurance (Company Paid) EEO Statement: We are an Equal Employment Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state/province, or local laws. PM21

Responsibilities

The Onsite Medicaid Eligibility Representative will review the hospital work queue to identify uninsured patients and screen/interview patients at their bedside to determine eligibility for assistance programs. They will also complete applications for Medicaid benefits and maintain positive relationships with co-workers and hospital staff.