Onsite PC Technician (m/w/d) first and second level support at EVERIENCE

Rotterdam, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Windows, Microsoft 365, ServiceNow, Network Administration, CISCO, Cable Management, Patching, Troubleshooting, Proximity Support, Project Experience

Industry

IT Services and IT Consulting

Description

Company Description Everience is an international consulting group delivering AI-augmented digital services and placing people at the heart of the AI revolution. With a presence in Europe, Africa, Asia and America, Everience offers its 4,000-strong workforce the most demanding and stimulating environment in which to transform and develop their skills, learning about new AI-based roles and building their future employability. Through its Symbiotic Academy the group offers a unique hub for training, practical application and exchange where everyone can experiment, learn, and progress in the fields of artificial intelligence and data. In accordance with its core purpose of orchestrating the symbiotic relationship between humans and AI in the workplace, Everience is making the augmented employee the driving force of a “symbiotic age”, where AI enhances talents and opens up new career opportunities. Job Description Responsabilities Assist the client with first and second level support on workstations, mobility devices and infrastructures (installations, replacement, change, relocation, removal) Provide support for computer systems in case of hardware and software incidents Provide support for mobile devices (iPad, iPhone,) in case of software incidents Provide support of inventory units (monitors, local printers, local scanners, and notebook docking stations) as well as support for local network printer systems Receive materials and spare parts, inventory, prepare for installation, install, and ensure feedback to customers Always demonstrate excellent customer service Qualifications Soft Skills Independent and confident in decision-making Proactive, solution-oriented, and forward-thinking Languages: Dutch (native), English (fluent) Technical Skills Windows & Microsoft 365 ServiceNow Network Administration (CISCO): cable management, patching, troubleshooting Experience in proximity support Project experience (e.g. migration projects) Additional Information Location: Close to Rotterdam Workload: 5 days per week / 8 hours per day on client site All our positions are open to people with disabilities Level of Experience: 2-5 ans Department: Fonctions support utilisateurs Type de contrat: CDI

Responsibilities

Assist clients with first and second level support on workstations and mobile devices. Provide support for computer systems and local network printer systems.