Onsite Service Coordinator at Avantor
Singapore 629468, , Singapore -
Full Time


Start Date

Immediate

Expiry Date

25 Sep, 25

Salary

0.0

Posted On

26 Jun, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service

Industry

Logistics/Procurement

Description

The Opportunity:

The coordinator is responsible for carrying out basic tasks at a customer site or multiple customer sites in a region. All of which can include but are not limited to, inventory management, purchasing, shipping, receiving, chemical tracking, storeroom tracking, and even product delivery.

  • Perform inventory management-related functions such as monitoring slow moving and dead stock, conducting cycle counting and yearly inventories, reporting, etc.
  • Perform purchasing functions such as providing level 2 and 3 ESS support (B/O, DFS, or 3P Support), managing quotes, document control, filing, and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc
  • Responsible for all customer service related functions including but not limited to: order entry, reporting, basic cross-referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.
  • Perform shipping coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a hand-jack and forklift, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment.
  • Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
  • Utilize VWR and basic customer computer systems (ESS, Citrix, Info Access, Intranet, StockTracker, ChemSW, and customer-specific ERP systems as well as customer-specific shipping systems ) in fulfillment of job duties.
  • Meet goals and objectives: revenue, safety, performance, and quality.
  • Create programs for enhanced service efficiencies.
  • Document SPI Requests.
  • Perform other duties as assigned.

Qualifications (Education/Training, Experience, and Certifications)

  • Min. Nitec or equivalent education will be essential
  • 1-2 years equivalent experience in material handling/inventory replenishment or customer service
  • Environmental Health Safety knowledge is a plus
  • Cross-referencing and inside sales experience a plus
Responsibilities
  • Perform inventory management-related functions such as monitoring slow moving and dead stock, conducting cycle counting and yearly inventories, reporting, etc.
  • Perform purchasing functions such as providing level 2 and 3 ESS support (B/O, DFS, or 3P Support), managing quotes, document control, filing, and records maintenance, sorting and monitoring reclaimed and recyclable material, resolving open invoices/pricing, and forecasting, etc
  • Responsible for all customer service related functions including but not limited to: order entry, reporting, basic cross-referencing and product conversions to VWR brand or best buy products, maintaining metrics, and cost avoidance, etc.
  • Perform shipping coordination activities such as shipping customer material (including hazardous materials), answering customer calls, handling routine issues, operating a hand-jack and forklift, entering relevant shipping information into the customer computer system, and maintaining inspections on safety stations and equipment.
  • Responsible for handling hazardous material and preparing shipping documentation and packaging requirements.
  • Utilize VWR and basic customer computer systems (ESS, Citrix, Info Access, Intranet, StockTracker, ChemSW, and customer-specific ERP systems as well as customer-specific shipping systems ) in fulfillment of job duties.
  • Meet goals and objectives: revenue, safety, performance, and quality.
  • Create programs for enhanced service efficiencies.
  • Document SPI Requests.
  • Perform other duties as assigned
Loading...