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Onsite Support Specialist at Vodafone United States

Johannesburg, Gauteng, South Africa -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

0.0

Posted On

14 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Telecommunication Industry, Call Centre Experience, Back Office Experience, Presenting Information, Communicating Information, Planning, Organising, Deciding Action, Initiating Action, Leading, Supervising, Call Centre Technology, Business Report Writing, Business Relationship Strategy, Partner Interaction, Customer Centricity

Industry

Telecommunications

Description

Telecommunication Industry (Essential) Call Centre & back office Outsource experience (Preferred) Presenting and Communicating Information- essential Planning and Organising- essential Deciding and Initiating Action- essential Leading and Supervising- essential In depth knowledge of the call centres and or back office is essential (including call centre Technology) Business report writing - essential Business Relationship Strategy (Networking) - essential Partner interaction / satisfaction Computer literate Customer centricity Business environment Billing & Control system

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Responsibilities

The Onsite Support Specialist will be responsible for providing support in the telecommunication industry, focusing on call centre and back office operations. The role requires effective communication and leadership skills to ensure partner satisfaction and efficient service delivery.