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Open Access Coordinator at US Digestive Health
East Norriton Township, Pennsylvania, United States -
Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

0.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Service, Cooperation, Oral Communication, Written Communication, Microsoft Outlook, Microsoft Teams, Microsoft Excel, EPIC

Industry

Medical Practices

Description
Description Summary/Objective Under the direction of the Open Access Supervisor and Manager, the Open Access Coordinator will work on Open Access Referrals and Recall lists to help patients schedule through the USDH Open Access Program. Essential Functions · Receive referrals and work through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access · Work off Recall lists through a contact cadence (calls, text messages, MyLGHealth messages, letters) to help patients schedule through Open Access. · Receive and distribute medical screening forms to the Open Access team. · Monitors incoming text messages to the Open Access team and distributes or responds as appropriate. Competencies · Excellent customer service. · Ability to work cooperatively with managers and peers. · Excellent oral and written communication skills are required. Supervisory Responsibility None Work Environment This position is located in our East Norriton location. Physical Demands The physical demands include sitting for long periods of time, repetitive hand movement due to extended computer use, and extensive phone and computer usage. Position Type/Expected Hours of Work This is a full-time position, with an 8-hour shift Monday through Friday. No weekends are required. Travel Some intermittent travel may be required for training. Requirements Medical Assistant Certification Medical office experience preferred. Bilingual is a plus. Skills in Microsoft Office (Outlook, Teams, Excel) preferred. Previous EPIC experience is preferred.
Responsibilities
The Open Access Coordinator will manage Open Access Referrals and Recall lists, contacting patients via various methods to facilitate scheduling through the USDH Open Access Program. Essential duties also include receiving and distributing medical screening forms and monitoring/distributing team text messages.