Open Interview Event: Customer Service Specialist at Streamline Services Inc

Durham, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

03 Aug, 26

Salary

20.0

Posted On

05 May, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Scheduling, Lead Conversion, Multitasking, Verbal Communication, Written Communication, Organization, Technology Proficiency, Office Tools, Conflict Resolution

Industry

Construction

Description

Description Event Details: Date: Thursday, May 14th, 2026 Time: 2-4 PM Location: Streamline Services, 104 S Miami Blvd, Durham, NC 27703 Are You Our Next Customer Service Specialist? Streamline Services, a leading HVAC, Plumbing, and Electrical company in Durham, NC, is looking for Customer Operations Specialists to join our growing team! If you're a motivated, organized, and positive individual with a passion for helping people, we want to meet you! What You'll Do: Be the first friendly voice our customers hear via phone, email, and online. Schedule appointments and provide information about our services. Help convert leads into booked services. Manage and prioritize technician schedules. Collaborate with field staff and customers for smooth job execution. Provide administrative support to keep things running smoothly. Requirements What We're Looking For: 1+ year of experience in a customer-facing role (call center or home services a plus!) High school diploma or equivalent. Strong organizational and multitasking skills. Excellent verbal and written communication. Comfortable with technology and office tools. Positive, calm, and helpful demeanor in fast-paced situations. A team player eager to learn and grow! Why Join Streamline Services? We're proud to offer a fantastic benefits package and a supportive culture: 100% Employer Paid Medical and Dental Insurance 2+ Weeks Paid Time Off (PTO) & 6 Company Holidays Special PTO for Your Birthday & a Loved One's Birthday! 401k with Company Match at 3% Vision & Supplemental Insurance Options Training and Growth Opportunities Employee Appreciation Activities & Events A supportive team focused on celebrating success! Streamline Services is an Equal Opportunity Employer. We are committed to creating a diverse and inclusive workplace and welcome applicants from all backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Responsibilities

Act as the primary point of contact for customers via phone, email, and online to schedule appointments and convert leads. Manage technician schedules and provide administrative support to ensure smooth job execution.