Operation Director, North Asia at Turner Townsend

Hong Kong Island, Hong Kong, China -

Full Time

Start Date

Immediate

Expiry Date

05 May, 26

Salary

0.0

Posted On

04 Feb, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strategic Operations Management, Team Leadership, Process Optimization, Project Management, Financial Oversight, Stakeholder Engagement, Risk Management, Performance Analysis, Collaboration, Health & Safety Compliance, Ethics & Compliance, Communication, Negotiation, Problem Solving, Analytical Ability, Technical Proficiency

Industry

Construction

Description

Company Description Who is Turner & Townsend? Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programmes as we turn challenge into opportunity and complexity into success. Our capabilities include programme, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier programme, project and cost management offering in markets around the world. Please visit our website: www.turnerandtownsend.com Job Description Strategic Operations Management: Develop and implement operational strategies, policies, and standard operating procedures across North Asia locations. Ensure alignment with regional APAC objectives Work closely with the North Asia leadership and the Business support functions to drive operational excellence with ownership and accountability. Team Leadership: Lead, coach, and oversee a team of operational leaders and managers, fostering high engagement, talent development, and performance accountability Process Optimization: Identify and implement improvements in operational processes to enhance efficiency, reduce costs, and improve service delivery Project and Change Management: Drive change initiatives, improvement projects, and regional strategic programs, including ESG and ISO compliance initiatives Financial Oversight: Manage budgets, resource allocation, KPIs (e.g., service levels, working capital, inventory turnover), and operational reporting Stakeholder Engagement: Interact with internal teams (executive leadership, sales, finance) and external stakeholders (vendors, resellers, regulatory authorities) to ensure operational objectives are met and customer satisfaction is maximized Risk and Compliance Management: Ensure compliance with legal, regulatory, and industry standards and proactively address operational risks Performance Analysis: Monitor operational performance across locations, using data-driven insights to make strategic recommendations and optimize outcomes Regional Collaboration: Act as a liaison across APAC operations, sharing best practices, aligning operational objectives with regional peers, and supporting local market performance Health & Safety compliance: Lead and drive the adoption of Health & Safety compliance in North Asia with support from the Asia regional HSE lead . Ethics & Compliance: Drive the behaviors of integrity with support from regional Ethic and compliance lead for Asia. Support the Asia lead with in region investigation & training and awareness programmes+tracking and reporting Reporting :Lead and take ownership of the tracking and reporting for North Asia into the sub regional ,regional and global board reports Qualifications Educational Background: Bachelor’s degree in Business Administration, Operations Management, Supply Chain, or a related field; an MBA or equivalent advanced degree is preferred Experience: 10+ years in senior operations management roles, with significant experience in regional or multi-country operations. Prior exposure to supply chain, logistics, distribution, or IT/technology-focused operations is advantageous Industry Knowledge: Familiarity with the local business landscape in North Asia Leadership Skills: Strong ability to lead crossfunctional teams, mentor direct reports, and drive results across diverse cultural and organizational environments Technical Proficiency: Knowledge of ERP systems, planning tools, reporting dashboards, and an ability to interpret operational metrics Soft Skills: Exceptional communication, negotiation, problemsolving, and relationship management skills. High emotional intelligence with a collaborative and adaptable approach Analytical Ability: Strong competency in performance analysis, KPI evaluation, and financial management, including budgeting and resource planning Travel Requirements: Willingness and flexibility to travel across the region to meet operational needs, attend key meetings, and oversee projects as required Additional Information Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review. Department: Real estate

Responsibilities

Develop and implement operational strategies and policies across North Asia, ensuring alignment with regional objectives. Lead a team of operational leaders to drive excellence and optimize processes for improved efficiency and service delivery.