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Operation Engineer - Microsoft 365 Administrator (VOIS) at Vodafone United States

Giza, Giza, Egypt -

Full Time

Start Date

Immediate

Expiry Date

28 Jan, 26

Salary

0.0

Posted On

30 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Microsoft 365, ITIL, IIS Configuration, Troubleshooting, Application Operations, Collaboration Services, Incident Management, Change Management, Service Improvement, Teamwork, Communication Skills, Cultural Awareness, Project Management, Windows Server, SharePoint, Networking

Industry

Telecommunications

Description

Perform day-to-day operational tasks for Collaboration Domain Services. Ensure compliance with KPIs and SLAs for collaboration services. Deliver assigned project tasks successfully and on time. Drive continual service improvement initiatives. Support incident and change management processes in line with ITIL standards. Holds a BSc in Engineering or Computer Science. Has 2-4 years of IT experience, preferably in large production environments. Certified in MCITP (SharePoint Server 2010, Enterprise Administrator for Windows Server 2008), ITIL V3 Foundation (mandatory). Preferred certifications include MCSE: Server Infrastructure, CCNA, and Microsoft System Center suite. Skilled in IIS configuration, troubleshooting, and general application operations. Strong interpersonal and communication skills, with a dedication to teamwork and ownership. Experienced in supporting systems and users across diverse cultural backgrounds. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

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Responsibilities

Perform day-to-day operational tasks for Collaboration Domain Services and ensure compliance with KPIs and SLAs. Support incident and change management processes in line with ITIL standards.