• Key Responsibilities

1. Purchase Planning & Procurement

• Plan international purchases based on sales/operations forecasts, inventory levels and supplier lead times.
• Maintain the planning file, purchasing records, shipment tracking and ERP/Oracle transactions accurately and on time.
• Review forecasts and identify over- or under-forecasting to prevent stock shortages and excess inventory.
• Coordinate purchase orders with international suppliers, ensuring product availability, order confirmation and timely shipment.
• Follow up with suppliers on order status, production, availability and required shipping documents.

2. Product Registration & Government Compliance

• Manage Dubai Municipality product registrations, including new registrations, document submission, system uploads, approvals and renewals.
• Ensure compliance with Dubai Municipality, Customs, Chamber of Commerce, Excise and other government requirements.
• Coordinate required invoices, certificates, licenses and regulatory documents and ensure they are complete and submitted on time.

3. Import & Shipment Coordination

• Coordinate international shipments with suppliers, freight forwarders and 3PL partners from dispatch through customs clearance and warehouse delivery.
• Monitor shipment status, resolve documentation or clearance issues and ensure timely product availability.
• Prepare and verify shipping documents and maintain accurate shipment records.
• Calculate and maintain accurate landed costs for imported products.

4. Inventory & Warehouse Coordination

• Coordinate inbound shipment priorities based on stock requirements, promotions and business priorities.
• Ensure timely invoice and return bookings and maintain inventory/system accuracy.
• Coordinate physical and system returns with the warehouse and relevant teams.
• Support efficient warehouse and pallet utilization.

5. Export Coordination – GCC

• Coordinate and manage exports to Saudi Arabia, Qatar, Bahrain and Oman, including receiving customer POs, confirming product availability and coordinating order fulfillment.
• Prepare and follow up on commercial invoices, Certificates of Origin, export documents, licenses/certificates and required attestations.
• Coordinate with customers, suppliers, freight forwarders and 3PL partners to ensure smooth customs clearance and delivery.
• Track export shipments through final delivery and ensure all required documentation is completed and properly filed.

6. Systems, Planning & Reporting

• Maintain accurate planning files, purchasing records, shipment tracking and ERP/Oracle transactions.
• Prepare purchasing, inventory and shipment reports and highlight potential supply risks or delays.
• Ensure timely and accurate system transactions, documentation and records.

7. Supplier & Stakeholder Coordination

• Maintain strong communication with customers, suppliers, freight forwarders, 3PL partners, warehouse and internal departments.
• Monitor supplier and logistics partner performance and escalate delays or service issues when required.
• Identify opportunities to improve supply chain efficiency, reduce costs and improve service levels.