The Role
We are seeking a dynamic and experienced Operation Manager to lead and optimize airport operations in Dubai. This role involves managing daily activities, ensuring excellent customer service, implementing efficient processes, and maintaining safety standards to enhance the overall airport operations experience. Responsibilities: - Oversee daily airport operations to ensure smooth and efficient service delivery. - Manage and lead a diverse team to achieve operational targets and maintain high performance levels. - Develop and implement operational policies, procedures, and standards in compliance with airport regulations. - Coordinate with airport authorities and other stakeholders to ensure seamless operations. - Monitor and analyze operational metrics to identify areas for improvement and implement corrective actions. - Ensure exceptional customer service standards are met consistently. - Manage budget and resources effectively to optimize operational costs. - Ensure compliance with health, safety, and security protocols within the parking facilities. - Lead training and development initiatives for staff to enhance skills and performance. - Prepare regular reports on operational performance and provide recommendations to senior management.

Requirements

• Bachelor’s degree in Business Administration, Operations Management, or a related field. - Proven experience (minimum 5 years) in operations management, preferably within airport industry. - Strong leadership and team management skills with the ability to motivate and develop staff. - Excellent organizational and problem-solving abilities. - In-depth knowledge of airport operations and regulatory requirements. - Customer-focused mindset with excellent communication and interpersonal skills. - Ability to work under pressure and manage multiple priorities effectively. - Willingness to work flexible hours including weekends and holidays as required.

About the company
Valtrans Transportation Systems and Services has been meeting the need for innovative and efficient transportation services solutions since 2003. We are the first company in the Gulf region to integrate network transportation solutions with hospitality. Through a combination of clear-cut approaches and sophisticated technology, we deliver exceptional services to our clients, putting customer service at the forefront of everything we do, which sets us apart from our competitors, enabling the rapid growth of our company. Our client list continues to grow, and includes international airports, malls, private hotels and some of the most prestigious hotels in the United Arab Emirates. Our core aim is to deliver the best and most reliable transportation systems to keep our customers organisations running smoothly and efficiently

Please refer the Job description for details