Operation Supervisor - 2nd Shift at Franklin Logistics & Development

Chambersburg, Pennsylvania, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Dec, 25

Salary

0.0

Posted On

19 Sep, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Time Management, Organization Skills, Customer Service, Leadership, Problem Solving, Forklift Operation, Warehouse Management Systems, Logistics, Safety Compliance, Training, Inventory Management, Distribution, Transportation, Team Management, Administrative Tasks

Industry

Logistics;Transportation;Supply Chain and Storage

Description

Description The Operations Supervisor is responsible for overseeing the second shift day-to-day operations within various site locations, ensuring team members work safely while adhering to all safety policies and procedures. This role involves customer service administrative duties, delegating tasks, managing workflows, working on equipment with the team, and ensuring operational goals are met to exceed customer expectations. The Operations Supervisor is a full-time, exempt, salaried position reporting directly to the Operations Director. To be successful the second shift operations supervisor must lead by example and the lead the team in a fair and consistent manner. Communication with business partners is critical to ensure operational and customer needs and goals are met. Strong time management and organization skills will assist with success in this role. Hours of Operation: Monday - Friday, 5:00 pm - 3:30 am Primary Job Responsibilities: Oversee the NS and CSX portal and rail management between 5pm- 3am. WMS (Camelot) and Customer portal administrative tasks to verify load accuracy Oversee the shipping and delivery of materials and warehouse personnel. Conduct daily shift meetings and delegate tasks to warehouse personnel. Organize and direct associate workflow supporting multiple facilities within 2 mile radius. Ensure personnel adhere to all safety and business policies and procedures. Facilitate security across all 2nd shift activity and locations. Conduct weekly fire suppression systems checks Complete routine facility maintenance as needed Conduct second shift employee training in accordance to Franklin Logistics' training guidelines Additional Job Responsibilities: Manage inventory, distribution, transportation, and related processes to support organizational goals. Troubleshoot and resolve issues by collaborating with internal departments as needed. Collaborate with the Operations Director and Human Resources on staffing levels and performance management. Maintain training records for team members, ensuring compliance with training requirements. Operate forklift equipment in support of daily operations. This is a working supervisor role. Maintain an active floor presence, engaging with warehouse personnel, drivers, and vendors. Attend leadership meetings as required. Additional Expectations: Demonstrate professionalism and a mentorship mentality. Deliver excellent customer service to internal and external stakeholders. Apply creative and critical thinking skills to problem-solving scenarios. Utilize Warehouse Management Systems (WMS); experience with Camelot WMS is preferred. Plan strategically for operational success in key areas: Safety, Quality, Production, and Service. Requirements Experience and Qualifications: High School Diploma required. College degree in Business, Logistics, or similar field is preferred. 2 – 5 years’ supervisor experience required Strong communication skills both verbal and written Proficient in Microsoft Office products: Word, Excel, Outlook Forklift Experience highly preferred Previous experience in logistics or supply chain management, preferably in an e-commerce or 3PL environment

Responsibilities

The Operations Supervisor oversees second shift operations, ensuring safety and adherence to policies while managing workflows and customer service duties. This role includes conducting meetings, delegating tasks, and maintaining an active presence on the floor.