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Operation Support, Last Mile at Ninja Van

Shah Alam, Selangor, Malaysia -

Full Time

Start Date

Immediate

Expiry Date

24 Mar, 26

Salary

2200.0

Posted On

24 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Reporting, Monitoring, Service Recovery, Problem Solving, Communication, Microsoft Word, Microsoft Excel, Interpersonal Skills

Industry

Logistics;Transportation;Supply Chain and Storage

Description

\n Return Pickup (RPU) Ensure reporting and monitoring comply with RPU objectives. Ensure all return pickup comply to the SOP FSR (Fantastic Service Recovery) Make sure all FSR cases settle within the timeline according to the target set POD/POP deductions Provide report deductions and coordinate justifications with relevant stakeholders. Others Comply to the ISO 9001 QMS, OH&S management system and GDPMD requirements if applicable. Participate in quality, safety and GDPMD related programs such as training, campaign and others. Working closely with station staff and all other stakeholders. Assist in all other tasks given by the superior. Provide support to other administrative functions within the department as required. Job Requirements Candidate must possess at least Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in fields related to Business Administration Required language(s): Bahasa Malaysia, English. Proficient in Microsoft Word/Excel. Any prior working experience will be greatly advantageous Interpersonal skills such as verbal communication, problem-solving and listening skills are essential in an administrative role. \n RM2,000 - RM2,200 a month \n

Responsibilities

The role involves ensuring compliance with return pickup objectives and service recovery timelines. Additionally, it includes reporting on deductions and coordinating with stakeholders.