Full job description

Key Responsibilities

• Provide technical assistance and support related to CRM (Bitrix 24).
• Provide first-level IT support to employees and office (network printer, system issues, software, etc.)
• Install, configure and maintain all computer systems (desktop and laptop).
• Manage company IT server, Troubleshoot hardware, software and network issues.
• Monitor IT system performance and ensure security protocols.
• Manage user accounts of CRM, Emails, permission and access rights.
• Perform regular system backups and updates of the system.
• Establish documentation of IT system work process and procedures.
• Manage and communicate to external providers contracts related to external services on IT. support works and other software management system.
• Manage company asset, business telecommunication accounts, online purchases and invoices.

Requirements & Qualifications

• Bachelor’s degree in Information Technology or Business Operation or Similar Position.
• 2–3 years as IT personnel of any industry (Real Estate is advantage).
• Excellent communication and collaboration skills (among the team).
• Ability to meet deadlines and deliver with excellence without delays.
• Strong problem skills and ability to recommend necessary solution.
• Ability to work on multi-task.
• SEO background is a plus.

Preferred Key Skills

• Well experienced with CRM – Bitrix 24.
• Familiarity with Cloud Platforms.
• Knowledge and practical experience on Cybersecurity practices.