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Operational Account Manager, Wallet & Apple Pay at Apple

Cary, North Carolina, United States -

Full Time

Start Date

Immediate

Expiry Date

23 Mar, 26

Salary

0.0

Posted On

23 Dec, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Digital Wallet, Payments Operations, Banking Partner Management, Operational Challenges, Payments Ecosystem, Regulations, Industry Standards, Strategic Thinking, Attention to Detail, Analytical Skills, Data Insights, Technical Communication, AI Tools, Automation, Presentation Skills

Industry

Computers and Electronics Manufacturing

Description

Apple is a place where extraordinary people gather to do their best work. Together we craft products and experiences people once couldn’t have imagined, and now can’t imagine living without. If you’re excited by the idea of making a real impact, and joining a team where we pride ourselves on being one of the most diverse and inclusive companies in the world, a career with Apple might be your dream job! DESCRIPTION We're looking for an operational account manager to join the Wallet, Payments and Commerce operations team. This person will be responsible for providing operational support and coverage for a defined set of banks and financial services partners, working collaboratively to drive adoption, monitor performance, and unblock technical issues. MINIMUM QUALIFICATIONS Minimum of 5 years experience in digital wallet, payments operations and banking partner management A passion and curiosity for solving complex operational challenges Deep knowledge of the payments ecosystem, regulations and industry standards Ability to identify what matters with partners, working closely to drive mutual success Ability to think strategically and implement tactically, a persistent attention to detail, and a high level of comfort in cutting through ambiguity PREFERRED QUALIFICATIONS Strong analytical skills with the ability to translate data into actionable insights Adept at synthesizing technical issues and communicating effectively with both technical and business stakeholders cross functionally Comfortable using AI and automation tools to scale operational support and improve efficiency across a growing partner portfolio Experience and comfort presenting to senior leaders and large audiences about technical and non-technical materials

Responsibilities

The Operational Account Manager will provide operational support for a defined set of banks and financial services partners. They will work collaboratively to drive adoption, monitor performance, and resolve technical issues.