JOB OPPORTUNITY: OPERATIONAL ADMINISTRATION TEAM LEADER

Location: Warrington Office
Full-Time | Competitive Salary + Benefits
At Lifeways, we’re proud to be the UK’s leading provider of support services for people with diverse and complex needs. With over 11,000 colleagues supporting nearly 6,000 individuals across the country, we’re on a mission to become the Care Provider of Choice by 2026—and we’re looking for people who share that vision.
We’re now seeking an Operational Administration Team Leader to join our central support team in Warrington, playing a pivotal role in ensuring our office functions smoothly and delivers exceptional service to both internal and external stakeholders.

WHAT WE’RE LOOKING FOR

We’re seeking a team player with:

• Proven experience in office administration and team leadership
• Strong communication and interpersonal skills
• Proficiency in Microsoft Office, especially Excel
• Ability to manage competing priorities and support others under pressure
• A detail-oriented approach to compliance, reporting, and customer service

QUALIFICATIONS

• Essential: GCSEs (Grade C or above) in English and Maths (or equivalent)

Why Join Lifeways?

• Be part of a mission-driven organisation making a real difference
• Join a supportive leadership team focused on development and quality
• Competitive salary and benefits including:
• 33 days annual leave (including bank holidays)
• Pension scheme
• Wellbeing and rewards programme
• Cycle to work scheme

Apply Today
If you’re an organised, motivated individual who thrives in a fast-paced environment and is passionate about leading teams to deliver great service, we’d love to hear from you.
Job Types: Full-time, Permanent
Pay: Up to £28,000.00 per year

Benefits:

• Company events
• Company pension
• Cycle to work scheme
• Health & wellbeing programme
• Referral programme
• Store discount

Schedule:

• Monday to Friday

Work Location: In person
Reference ID: LWGS

As the Operational Administration Team Leader, you’ll:

• Lead a team of administrators to deliver efficient, high-quality admin processes aligned with company standards and regulatory compliance.
• Ensure the Warrington Head Office is a welcoming, professional, and well-managed environment.
• Support coordination of office operations, including supplies, maintenance, archiving, correspondence, and visitor experience.
• Provide outstanding customer service through phone, email, and face-to-face communication.
• Mentor, supervise, and develop admin team members through effective task delegation, coaching, and performance reviews.
• Maintain compliance with health and safety and data security standards.
• Assist in the organisation of events, meetings, and projects.