Operational Assurance Specialist at ADMAR OHIO LLC

Town of Henrietta, New York, United States -

Full Time

Start Date

Immediate

Expiry Date

04 Oct, 26

Salary

32.0

Posted On

06 Jul, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP System Training, Operational Excellence, Process Standardization, Customer Service Management, Operational Auditing, Cross-functional Collaboration, Employee Training, Workflow Analysis, Compliance Monitoring, Strategic Communication

Industry

Construction

Description

Description Reports to: Vice President of Operations Primary Purpose: As an Operational Assurance Specialist, you will play a crucial role in driving operational excellence and ensuring consistent customer service across our branch network. Your primary responsibilities will include communicating and training on the ERP system, promoting operational standards, identifying areas for standardization, recognizing inefficiencies, and taking actionable steps to improve branch operations and customer care. Responsibilities: Communicate and Train ERP System: Effectively communicate the functionalities, features, and best practices of the ERP system to branch employees. Provide comprehensive training sessions to ensure employees understand how to use the ERP system efficiently and effectively. Communicate and Educate on Operational Standards: Promote and communicate operational standards, policies, and procedures to branch personnel. Conduct training sessions to educate employees on operational standards, ensuring compliance throughout the branch network. Identify and Recognize Areas for Standardization: Conduct thorough assessments of branch operations to identify areas for improvement and standardization. 'Analyze operational processes, workflows, and systems to determine inefficiencies and opportunities for enhancement. Collaborate with cross-functional teams to develop standardized practices and streamline operations across the branch network. Extensive Travel : Demonstrate the ability and willingness to travel extensively (25% - 50%) to different branch locations as needed for training, assessments, and support. Ensure timely and effective communication with branch personnel. 25% - 50% travel Ownership of Operational Dimension of Customer Service: Take ownership of the operational dimension of customer service, ensuring that all branch operations align with ADMAR Supply's customer-centric approach. The ADMAR Experience.

Responsibilities

The specialist is responsible for driving operational excellence by training branch employees on ERP systems and promoting operational standards. They will identify inefficiencies and implement standardized practices to improve branch operations and customer care.