JOB DESCRIPTION:

Mars Inc. is undergoing a global transformation program to implement standardized, best-practice processes and systems across its Enterprise and Segment divisions. The Operational BI Lead plays a critical role in this transformation, representing the Shared Template team in defining and deploying world-class reporting and analytics solutions across SAP S/4, Edge systems, and Mars’ digital data environments.
This role is accountable for designing and delivering a cohesive end-to-end reporting and analytics strategy, in close collaboration with global process owners, business subject matter experts, GDO teams, and technology partners. The Operational BI Lead ensures consistency, reliability, and scalability of reporting solutions, supporting Mars’ goals of standardization, digitization, and simplification. This leader will also guide a team of reporting and analytics analysts through global solution deployment and stabilization efforts.

• Serve as the global expert on Mars reporting and analytics solutions, aligning with ERP, Edge, and digital systems
• Define the global Shared Template reporting and analytics strategy in collaboration with global process owners and Enterprise teams
• Co-own the end-to-end reporting and analytics functional design, ensuring it is scalable, fit-for-purpose, and aligned with strategic digital direction
• Harmonize and standardize reporting requirements across segments, divisions, and process domains
• Ensure functional governance over reporting and analytics design and deployment
• Partner with technology teams and data platform leaders to ensure successful solution delivery and data model alignment
• Manage a team of reporting and analytics analysts to support global market deployment and adoption
• Lead market enablement and self-service education to ensure business users are equipped to consume and adapt reports
• Collaborate with GDO, Change Experience, and Business Engagement teams to develop enablement content and transition support
• Oversee stakeholder adoption and solution stabilization post go-live, ensuring consistency during the interim transformation period