Operational Director at ACT Health

City of Edinburgh, Scotland, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

15 Sep, 26

Salary

167151.0

Posted On

17 Jun, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Leadership, Service Delivery Management, Workforce Management, Resource Management, Risk Management, Continuous Service Improvement, Strategic Decision Making, Stakeholder Management, Healthcare Operations, Environmental Cleaning Services

Industry

Hospitals and Health Care

Description

Employment Type: Full Time, Permanent Classification: Senior Officer Grade B (PN 71457) Salary: $149,172 – $167,151 (Plus 12.5%25 Super) Location: Canberra Hospital Campus and Community-Based Facilities Section: Environmental Cleaning Services Closing Date: 1st July 2026 What can we offer you: • Competitive pay rates and excellent working conditions within a tertiary hospital. • Salary Packaging with many options that provide full fringe benefits tax concessions. • Flexible working conditions. • Access to Employee Assistance Program. • Access to discounted gym membership. • Access to onsite Physiotherapists. • Onsite cafes, staff cafeteria, pharmacy and gift shop. About the Role: The Operational Director is responsible for providing operational leadership, management, and oversight of service delivery across ECS, ensuring services are delivered safely, effectively, and in alignment with organisational objectives, operational standards, and CHS requirements. The role has primary responsibility for operational service coordination, workforce and resource management, and maintaining service continuity across a complex healthcare environment. As the key operational escalation point for complex service delivery issues, the position exercises sound judgement, leadership, and decision-making to resolve operational challenges, manage emerging risks, and drive continuous service improvement. Infrastructure and Health Support Services are an integral part of Canberra Health Services, delivering essential facility, infrastructure, and support services that enable Canberra Hospital and community-based health services to operate safely and effectively. As part of IHSS, the Environmental Cleaning Services team is responsible for delivering high-quality cleaning services across Canberra Hospital and community-based facilities. The service is essential in the effective operation of the overall health service by ensuring clean, safe, and welcoming environments that contribute to clinical operations and a positive experience for everyone who uses our facilities. For more information regarding the position duties click here for the Position Description. Please note prior to commencement successful candidates will be required to: • Undergo a pre-employment National Police Check. To Apply: Please apply online by submitting a copy of your CV along with a 2-page pitch respoonding to the Selection Criteria, listed in the Position Description. ***Please note applications submitted via an agency will not be accepted for this position*** Canberra Health Services (CHS) is focused on the delivery of high quality, effective, person centred care. It provides acute, sub-acute, primary and community‐based health services, to the Australian Capital Territory (ACT) and surrounding region. More information can be found on the CHS website. Our Vision: creating exceptional health care together Our Role: to be a health service that is trusted by our community Our Values: Reliable, Progressive, Respectful and Kind CHS is committed to workforce diversity and to creating an inclusive workplace. As part of this commitment, we welcome applications from all diversity groups. Aboriginal and Torres Strait Islander peoples, people with disability and people who identify as LGBTQIA+ are particularly encouraged to apply. The new state-of-the-art Building 5 is now officially open at Canberra Hospital. This 44,000sqm, nine-storey facility, the largest healthcare infrastructure project in the Territory’s history, delivers cutting-edge acute clinical services. Building 5 seamlessly integrates with existing campus buildings, ensuring smooth public access, patient transportation, and efficient logistics. If you would like further information regarding this opportunity, please contact Amanda Bell on 0402 027 637 or at Amanda.Bell@act.gov.au. #LI-DNI

Responsibilities

Provide operational leadership and oversight of Environmental Cleaning Services to ensure safe and effective service delivery across healthcare facilities. Manage workforce resources and act as the primary escalation point for complex operational challenges and risk management.