Your Opportunity, Your Team

• As Digital Analyst you will support QVC International. Your role will be to provide actionable analysis and insights to influence short term trading and long-term strategy decisions that drive the Digital Commerce, Social Commerce and Performance Marketing team KPIs.

Where You'll Work

• This role is hybrid and will require you to be onsite at our Media and Commerce Centre at Chiswick Park, West London several 2 days per week

What You'll Do

• Provide routine regular reporting to deliver stronger understanding of Digital, Social & Performance Marketing performance across the Digital teams and the wider business.
• Develop reporting to enable the Digital Commerce, Social Commerce and Performance Marketing teams to better understand performance drivers / drainers which drive out trading actions.
• Provide visibility of trends in customer journey data to identify opportunities to drive additional sales, customer growth, or a more seamless experience.
• Make recommendations based on customer behavioural analysis to drive sales, reduce low productivity content production, increase campaign effectiveness.
• Partner with the wider Analytic Community to ensure we are tracking data consistently in an accurate way at a granular level, and that we're leveraging best practice in the design and distribution of insights & reporting

What You'll Bring

• Experience of influencing commercial teams up to, and including, director level.
• Strong knowledge and understanding of on-site analytics tools, preferably Adobe Analytics, and experience of extracting and utilizing data.
• An advanced level of computer skills is essential including PowerPoint, Excel and data extraction and analysis tools (ideally SAS, SQL, Python or R).
• Knowledge of data visualisation software (Tableau) would also be beneficial.