MINIMUM QUALIFICATIONS:

• Education: Bachelor’s degree in Industrial Engineering, Healthcare Administration, Business, or a related field. Master’s degree preferred
• Experience: 3-5 years of experience in process improvement, engineering, or operations, preferably in a healthcare environment.
• Certifications: Lean and/or Six Sigma Green Belt certification preferred

SKILLS:

• Proficient in Process Improvement methodologies with a demonstrated ability to apply these concepts in complex settings
• Strong analytical and statistical skills, with experience in data analysis tools such as Excel, Tableau, Minitab, or similar software
• Excellent project management skills with the ability to independently manage multiple projects and prioritize effectively
• Advanced communication and interpersonal skills, with experience presenting to leadership and cross-functional teams

• Process Improvement Projects:
• Lead and support moderate-to-complex projects to enhance healthcare systems and operational efficiency
• Utilize a structured methodology to analyze localized systems and processes, recommend improvements, and coordinate change implementation through individual and team facilitation
• Advanced Data Analysis:
• Conduct in-depth workflow analyses, time studies, and data collection
• Apply statistical techniques to analyze data, create advanced process maps, generate Pareto charts, pivot tables, develop run/control charts to identify trends and opportunities for improvement and establish statistical significance for causal factors
• Access eHMR and other databases to modify established reports for analysis
• Lean & Six Sigma Facilitation:
• Act as a mentor and resource for departments implementing Lean and Six Sigma methodologies
• Provide guidance on Daily Management Systems, A3 problem solving, and advanced Lean concepts such as kaizen and value stream mapping
• Project Management & Planning:
• Independently manage project timelines, resources, and milestones for process improvement initiatives
• Collaborate with leadership and stakeholders to define project goals, scope, and deliverables, ensuring alignment with organizational objectives
• Productivity & Performance Review:
• Conduct comprehensive reviews of departmental productivity and operational performance
• Identify root causes of inefficiencies and escalate findings to responsible roles, offering actionable recommendations for improvement
• Reporting & Communication:
• Develop and present detailed reports, dashboards, and presentations for leadership and department stakeholders
• Communicate project progress, challenges, and outcomes effectively to cross-functional teams and executive leadership
• Research & Innovation:
• Research industry best practices and emerging trends in healthcare operational excellence
• Propose innovative solutions and improvements that enhance the effectiveness and sustainability of Emory Healthcares processe