ABOUT MALINDO:

Malindo GmbH is a fast-growing specialist in reverse logistics and sustainable product remarketing. We help e-commerce and retail companies manage product returns end-to-end – from receiving and testing returned goods to refurbishment and resale through our second-hand channels. Through smart technology and efficient processes, we provide the best solutions for handling returns and reducing waste. In the last 10 years, our team of 50+ experts has brought millions of products back into the circular economy. If you’re passionate about logistics innovation and sustainability, Malindo offers you an exciting opportunity to make a real impact.

ROLE OVERVIEW:

We are hiring a Operational Excellence Manager (m/f/d) for our warehouse operations. You will take full ownership of analyzing and optimizing our internal logistics processes. You will walk the floor to observe workflows, gather data, and question the status quo of how things are done. Using Lean management principles and a data-driven approach, you will identify inefficiencies or waste in every step – from inbound returns processing, quality inspection, storage, through to order fulfillment for resale. You will define clear KPIs and baseline measurements for process performance, develop improvement initiatives, and drive their implementation across teams. This role is highly autonomous – you will be our in-house expert for process optimization, working closely with all departments to foster a culture of continuous improvement.

KEY RESPONSIBILITIES:

• Analyze workflows, identify bottlenecks, and set performance baselines.
• Lead Lean/Six Sigma projects (e.g., 5S, Kanban, layout changes, automation).
• Collect and analyze data; create and track KPIs.
• Implement solutions and update SOPs.
• Train and support staff during process changes.
• Collaborate cross-functionally to gather insights and feedback.