Operational Insights Analyst - BetMGM at Entain

Pasay, National Capital District, Philippines -

Full Time

Start Date

Immediate

Expiry Date

07 Jul, 26

Salary

0.0

Posted On

08 Apr, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data analysis, SQL, Power BI, Snowflake, Business analytics, Reporting, Dashboard development, Root cause analysis, Data visualization, Communication, Presentation skills, Problem-solving, Process improvement, Database administration

Industry

Entertainment Providers

Description

Company Description Sports betting, gaming and interactive entertainment is changing, and we’re leading that change. By putting people first. By placing exciting, engaging and entertaining experiences at more fingertips than ever before. We're pulling into pole position by pushing boundaries further. With innovation. With technology. But most importantly, with people like you. Because when you join Entain, it’s your game. So let’s win together. Job Description As an Operational Insights Analyst- BetMGM you will be responsible for supporting daily reporting requirements for the Operation Teams, gaining deep business understanding, and providing insightful recommendations when developing reports and dashboards. Reporting to the Operational Insights Lead you will be part of the Support Services, who identify, automate, and validate the extraction of new metrics from a variety of Customer Operations data sources for analysis and reporting. What you will do Analyze trends, conduct root cause analyses, and generate reports and dashboards using raw data to meet business objectives. Develop and maintain BI reporting tools and dashboards using leading BI applications such as Power BI, SQL clients, database administration tools (e.g., Snowflake, Excel) for data discovery and analytics. Support team and centralized reporting systems continuously, identifying opportunities for improvement to enhance efficiency and eliminate redundancy Qualifications Bachelor's degree in Business Analytics, Data Science, Statistics, or a related field (or equivalent experience) 2-3 years of experience in data analysis, preferably within operations Strong problem-solving skills and a passion for continuous improvement. Intermediate analytical skills with proficiency in SQL and data visualization tools (e.g. Power BI, SQL, Snowflake) Excellent communication and presentation skills, with the ability to explain complex data findings to a non-technical audience. Additional Information At Entain, we know that signing top players requires a great starting package, and plenty of support to inspire peak performance. Join us, and a competitive salary is just the beginning. Depending on your role and location, you can expect to receive benefits like A regular bonus Healthcare support A stake in our success through our ShareSave scheme Great development opportunities Wellbeing support, and so much more. And outside of this, you’ll have the chance to turn recognition from leaders and colleagues into amazing prizes, join a winning team of talented people and be a part of an inclusive and supporting community where everyone is celebrated for being themselves. Should you need any adjustments or accommodations to the recruitment process, at either application or interview, please contact us. Equal Opportunities. If you need any reasonable adjustments at any stage of the recruitment process, please contact us and we'll support you. We're committed to creating a diverse, equitable and inclusive workplace where everyone feels valued, respected and able to be themselves. We're an equal opportunities employer. We welcome applications from everyone and we do not discriminate based on race, colour, nationality, ethnic or national origin, religion or belief, sex, gender identity or expression, sexual orientation, age, disability, marital or civil partnership status, pregnancy or maternity, or any other status protected by law. We comply with all applicable recruitment regulations and employment laws in the jurisdictions where we operate, ensuring ethical and compliant hiring practices globally. Advertising Department: Customer Services Referral Band: ♣

Responsibilities

You will be responsible for supporting daily reporting requirements for operations teams and identifying, automating, and validating new metrics. Additionally, you will analyze trends, conduct root cause analyses, and develop BI dashboards to meet business objectives.