Operational Insights Manager at Believe

Liverpool, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

03 Feb, 26

Salary

0.0

Posted On

05 Nov, 25

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Data Analysis, Problem Solving, Project Management, SQL, Data Visualization, Team Management, Operational Efficiency, Revenue Optimization, Insights Reporting, Collaboration, Communication, Training, Coaching, Automation, Standardization

Industry

Musicians

Description

Company Description Acquired by Believe in 2023, Sentric is an independent music publisher servicing self-releasing songwriters and disrupting traditional publishing with fair, transparent deals. We recently launched Believe Music Publishing, offering premium services from publishing administration to tailored publishing deals. Together, we empower a diverse client base of artists, songwriters, record labels, and catalogue owners to collect the royalties they deserve. With intuitive technology and a people-first approach, we’ve built a team of over 160 publishing experts worldwide, including more than 15 Sync specialists across North America and Europe, and dedicated teams in Creative, Revenue Optimisation, Royalties, Legal, and Copyright. Believe is a global artist development company. We empower local artists, labels and publishers to grow their audiences at each stage of their careers with expertise, respect, fairness and transparency. Operating in 50+ countries, with more than 2,000 employees, Believe offers a full range of services including audience development, publishing, marketing and distribution, with a tailor-made approach to fit any artist, label or publisher. Believe champions independence and innovation through a unique model that combines local expertise with a global tech platform, delivering exclusive solutions for artists to promote and monetize their music thanks to strategic partnerships with leading global digital service providers. With a leading portfolio of brands that includes Nuclear Blast, naïve, TuneCore, Groove Attack, Sentric, AllPoints and Byond, Believe artists generated more than 800 billion streams worldwide in 2024 across all genres, and were recognized with more than 70 leading industry awards. Believe is a simplified joint-stock company under French law. Learn more at www.believe.com Job Description Job location: London or Liverpool Department Objectives The Revenue Optimization team operates as a division within Sentric. Its objectives are to: Maximize revenue streams from all potential sources Identify and develop new areas of potential income growth for client’s catalogues Partner with internal teams to ensure client expectations are exceeded - supporting strong retention, renewals and client base growth Ensure clients are at the centre of all activity, ensuring Sentric’s ethos of fairness, transparency and customer focus is evident at all times Job Summary Reporting to the Revenue Optimisation Department Manager and working closely with the Copyright, Royalties and Insights functional teams, the Operational Insights Manager will lead the Operational Audit and Insights team. The role focuses on using data to improve registration accuracy, royalty performance and operational efficiency, delivering projects that drive revenue growth and strong commercial decisions across Sentric. Job Description Team Management Managing the day-to-day operations of the Audit and Insights functions within the Revenue Optimisation Department, using data insights and experience to identify key areas of focus, leading a small, specialized team Continually assess the operations and performance of the team and work with management to improve and implement robust processes and working practices. Work with Revenue Optimization Manager to ensure the continual development of Revenue Optimization team skills Audit & Revenue Optimisation Strengthen & expand data-driven initiatives to deliver measurable competitive advantage for Sentric Leverage advanced data-capabilities to identify and create new value externalization opportunities Lead the implementation of a seamless registration audit process to ensure Sentric is optimizing revenue potential through data intelligence, process improvement and strategic audit leadership Insights & Reporting Ownership and accountability for the delivery, maintenance and ongoing development of operational insights products and services to enhance and support data driven decision making Work across all areas of Operations to continually review and maintain data driven KPIs to assess company performance and empower teams and individuals with relevant insights to drive decision making and support continuous improvement. Closely collaborate with the Rights & Royalties Departments to translate business challenges and strategic requirements into actionable objectives Support Product Development through the provision of evidence based recommendations and insights Strategy & Governance Work with the Head of Insights and other Insights/Analytics professionals across the company to ensure a consistent approach and methodology for data analytics across the business and to promote a single source of truth Responsible for driving improved data capability in the Operation area through training, coaching and support and ensuring consistent access to data and tooling to enable self-service analytics where appropriate Strive for maximum automation, standardisation and utilisation of reporting and insights in an easily digestible format Qualifications Proven experience within a data analysis, tracking or audit role, ideally within the entertainment industry Strong analytical mindset with technical and problem-solving ability Skilled in prioritisation, organisation and deadline management Ability to work autonomously and balance project-based and operational workstreams Experience managing projects or delivering business change initiatives in fast-paced, tech-led environments Results orientated with a collaborative approach to achieving outcomes Excited by presenting complex ideas in a clear and engaging manner Experience querying and extracting data from large and complex datasets using SQL Working knowledge of data visualisation tools (e.g. PowerBI/Tableau/Looker) Previous line management experience would be desirable Additional Information SET THE TONE WITH US Working at Believe means having individual and collective impact in a fast-growing company! At all stages of their careers, Believers are an important part of what we are doing: shaping the future of the music industry. We need teams that truly reflect the diversity of our clients: our international presence is an inspiring and enriching work environment for each one of us, with daily opportunities to connect with our colleagues all over the world. We have two hearts at Believe - our People and our Artists. We believe in THE POWER OF OUR PEOPLE, who grow every day to develop their potential… We aim to provide our Believers with the best environment to thrive. ROCK THE JOB •25 days annual leave increasing with length of service (28 days at 3 years, 30 days at 5 years)1 day off for your Birthday & 1 day off to move house each year •Salary sacrifice pension with matched employer contributions •Life Assurance and Group Income Protection Plan •Optional Private Medical Insurance (BIK) •Enhanced Employee Assistance Programme •Two remote working days per week •Access to Eutelmed, a digital mental health and well-being platformoffering sessions with experienced psychologists •Tailor-made training and coaching program •Remote working policy SING IN HARMONY •Ambassador program: an employee volunteering initiative dedicated to all Believers interested in having a positive impact on Diversity, Equity & Inclusion (DEI), wellbeing and the planet. We are committed to having a workforce that is representative of the community it serves at all levels of the organisation. We, therefore, welcome applications from all backgrounds and all sections of the community regardless of age, disability, gender, race, religion and sexual orientation.

Responsibilities

The Operational Insights Manager will lead the Operational Audit and Insights team, focusing on using data to improve registration accuracy, royalty performance, and operational efficiency. This role involves managing day-to-day operations, implementing robust processes, and driving revenue growth through data-driven initiatives.