Operational Process Analyst at Remitly Canada Operations Inc.

Chennai, tamil nadu, India -

Full Time

Start Date

Immediate

Expiry Date

20 Feb, 26

Salary

0.0

Posted On

22 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Process Analysis, Change Management, Analytical Support, Batch Processing, Written Communication, Problem Solving, Service Management Tools, Process Improvement, Training, Compliance, Configuration Management, Tool Utilization, Issue Escalation, Global Policy Adherence, CAB Management, Tool Improvement

Industry

Financial Services

Description

Operational Process Analyst Would you like to be part of a team that delivers high-quality software to our customers? Are you a champion with a ‘can do’ attitude who inspires others? About the Business LexisNexis Risk Solutions is a key partner in risk assessment. Within our Business Services vertical, we offer solutions that help businesses of all sizes drive revenue growth, maximize operational efficiencies, and improve customer experience. Our solutions assist in areas such as Anti-Money Laundering/Counter Terrorist Financing, Identity Authentication & Verification, Fraud and Credit Risk mitigation, and Customer Data Management. Learn more about LexisNexis Risk at risk.lexisnexis.com. About Our Team Our team at LNRS thrives in an innovative environment, with a real passion for our products and teamwork. We work agilely and collaborate effectively. LNRS is part of RELX, a global provider of data, information, and solutions for professional customers. RELX has been ranked by Forbes as #53 in their Top-2000 Global Employers. About the Role As a Senior Operational Process Analyst, you will use advanced problem-solving skills and multiple operating environments to support research design and assignments within change or configuration management processes. You will be responsible for creating, distributing, generating, and maintaining analysis reports that assist with continual service improvement and coordinating adherence to global change and configuration policy. Responsibilities Drive adherence to the global change and configuration management process. Lead process improvement activities. Conduct testing of service management tools and write process use cases. Review all production changes for compliance with global change and configuration policies. Develop modifications and enhancements to global change and configuration policies. Provide training on change management and tool utilization. Manage the Change Advisory Board (CAB). Identify tool improvements for streamlining processes. Requirements Strong knowledge of batch processing. Excellent written communication skills. Strong change management skills. Understanding of change request processes. Experience providing analytical support for system interfaces. Ability to escalate issues using good judgment. We welcome candidates with diverse backgrounds. If you have the skills mentioned above, we encourage you to apply, even if you do not meet all criteria. Learn more about the LexisNexis Risk team and how we work here We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact 1-855-833-5120. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights. RELX is a global provider of information-based analytics and decision tools for professional and business customers, enabling them to make better decisions, get better results and be more productive. Our purpose is to benefit society by developing products that help researchers advance scientific knowledge; doctors and nurses improve the lives of patients; lawyers promote the rule of law and achieve justice and fair results for their clients; businesses and governments prevent fraud; consumers access financial services and get fair prices on insurance; and customers learn about markets and complete transactions. Our purpose guides our actions beyond the products that we develop. It defines us as a company. Every day across RELX our employees are inspired to undertake initiatives that make unique contributions to society and the communities in which we operate.

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Responsibilities

As a Senior Operational Process Analyst, you will support research design and assignments within change or configuration management processes. You will create and maintain analysis reports to assist with continual service improvement and ensure adherence to global policies.