Job Title: Operational Resilience and Business Continuity Manager
Location: Christchurch, other DI sites will be considered. We offer a range of hybrid and flexible working arrangements – please speak to your recruiter about the options for this particular role.
Salary: Circa £70,000 dependent on skills and experience plus executive package

YOUR SKILLS AND EXPERIENCES:

• Proven track record in Business Continuity, Incident Management and Emergency Response, with the ability to influence and gain buy-in from senior leaders
• Agile, analytical thinker who’s able to assess situations fast, make sound decisions and solve complex problems under pressure
• Expert in building risk-based resilience strategies that protect the business and enable long-term stability
• Skilled project leader, being experienced in managing cross-functional initiatives and delivering clear, concise reports to senior and executive audiences
• Confident crisis facilitator who is adept at designing and running high-stakes simulations for Executive and Board-level teams
• Professional qualifications in Crisis Management, Risk Management, or Business Continuity (e.g. Strategic Risk & Crisis Management Diploma, MBCI, CRM), or equivalent proven experience
• Active membership of relevant industry or sector professional bodies

• Drive and lead the company’s Digital Intelligence Resilience Strategy from vision to execution
• Engage and influence senior stakeholders across all Business Units & Functions to deliver a unified approach to Operational Resilience
• Oversee business continuity systems and processes, identifying critical business impacts, setting recovery priorities, and creating robust response plans
• Design and deliver targeted training to equip business leaders with the skills and knowledge to fulfil their continuity responsibilities
• Plan and run high-impact simulations for Executive-level Incident Response and Critical Incident Management teams
• Serve as the go-to expert for resilience and business continuity across the organisation
• Safeguard certification standards (ISO22301) and uphold best-in-class business continuity practices
• Identify and resolve compliance gaps swiftly to maintain operational readiness