Operational Resilience Manager at Hilton Foods Ireland

Bristol, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

0.0

Posted On

07 Mar, 26

Experience

5 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Resilience, Business Continuity, Stakeholder Management, Oversight Framework Development, Governance, Reporting, Monitoring, Awareness Training, ORV Triage, Remediation Tracking, Self-Assessment Maintenance, Impact Tolerances Mapping, Gap Assessment, Industry Insights Gathering, FCA Response Support, Tooling Administration

Industry

Financial Services

Description

Excited to grow your career? Our purpose is to make it easy for people to save and invest for a better future. We are looking for great people to join us, so please come and invest in YOUR future at Hargreaves Lansdown. We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you! About the role Hargreaves Lansdown (HL) are looking for an experienced, self-motivated, and analytical Operational Resilience Manager to join their Operational Resilience & Business Continuity team. You will be at the forefront of the improvement and management of our Operational Resilience capability, which includes ensuring HL remains compliance with the regulatory rules. You will liaise with key stakeholders in the business, providing support and oversight to important business services, including the identification, triage and tracking of remediation plans for operational resilience vulnerabilities (ORVs) across all the resilience pillars. What you’ll be doing The candidate will be responsible for supporting the development and implementation of the oversight framework for Operational Resilience. Governance: to assist in preparation, organisation and secretariat the committees at HL level regarding Operational Resilience, in liaison with HL relevant teams. Reporting and Monitoring: to provide independent Operational Resilience reporting and consolidated view to HL Senior management and supervisors; to alert Senior Management and stakeholders on critical points for attention. Awareness & Training: to promote and drive awareness of Operational Resilience across HL. ORV Triage & remediation tracking ORV ingress oversight across third parties, change, audit and risk opinions to identify ORVs. Support the maintenance and governance of HL’s Self-Assessment Ensuring HL's Important Business Services, Impact Tolerances, Resources and Supporting Capabilities are discovered, logged, approved, mapped and gap assessed again emerging regulation. Gather and implement Industry insights through HLs membership of The Investment Association and other forums. Support HLs responses to FCA requests for information Administration of Operational Resilience tooling, including developing the tooling capability and ensuring licence numbers remain within contract requirements. Maintenance and governance of all resilience policies and standards, aligning with the groups policies and risk appetites, including continuous improvement against industry best practice. About you Experience of working within, and having a thorough understanding of, financial service environments from an Operational Resilience perspective. Accomplished in forging effective relationships at all levels, skilled at influencing, negotiating, and managing challenging conversations with ease. Strong, influential communicator, articulate and excellent verbal and written skills. Solution focused mindset – with the ability to use own experience to develop innovative solutions and resolve complex issues. Regularly looking to continually improve your own, and the wider team’s performance, actively promoting change and continuous improvement. Ability to deliver in a fast paced and changeable environment, demonstrating resilience to pressure. Technically proficient with a thorough knowledge of MS products. Experience of Snowflake and CL360 will be advantageous. Able to work in a team or independently, collaborate effectively to achieve common goals. Skilled at managing conflicting priorities in a busy workload, whilst delivering high quality results. Interview process This will be a two-stage interview process, including competency-based questions and a presentation. Working Schedule The Operational Resilience Manager role is based in our Bristol head office, BS1 5HL. This role is 12-month fixed term contract, full time, 37.5 hours per week, Monday to Friday. We have returned to the office, however for this role we offer a hybrid flexible working pattern. Why us? Here at HL, we’re the UK’s number 1 investment platform for private investors, based in Bristol. For more than 40 years we’ve helped investors save time, tax and money on their investments. To achieve our mission, we believe we have a workplace like no other, with constant learning, dynamic teams, and a great ethos. We're steered by core values that promote service, quality, innovation, and opportunity in everything we do. What's on offer? Discretionary annual bonus* and annual pay review 25 days* holiday plus bank holidays and 1-day additional Christmas closure Option to purchase an additional 5 days holiday** Flexible working options available, including hybrid working Enhanced parental leave Pension scheme up to 11% employer contribution Income Protection and Life insurance (4 x salary core level of cover) Private medical insurance* Health care cash plans - including optical, dental, and outpatient care Health screening programme Help@hand - confidential support including mental health counselling and remote GP Wellhub - unlimited access to fitness providers and wellness coach sessions Variety of travel to work schemes with bike storage and shower facilities Inhouse barista and deli serving subsidised coffee and sandwiches Two paid volunteering days per year * dependant on role level ** only available to select during our annual benefits window, in November each year Hargreaves Lansdown is an inclusive employer that values diversity in its workforce. We encourage applications from all individuals without regard to race, religion, gender, sexual orientation, national origin, disability or age. This role may also be available on a flexible working or part time basis – please ask the Recruitment & Onboarding team for more information. Please note, we are unable to provide employment sponsorship to candidates. Hargreaves Lansdown is the UK's number one platform for private investors. Our purpose is to empower people to save and invest with confidence, and today, we are trusted with more than £120 billion by over 1.7 million clients. We are based in the heart of Bristol now with over 2,000 colleagues. We believe we have a workplace like no other, with constant learning, dynamic teams and a great ethos. We're steered by our core values that promote service, quality, innovation, and opportunity in everything we do. For more information about careers at HL and to see all our vacancies, please visit our careers website.

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Responsibilities

The manager will be responsible for supporting the development and implementation of the Operational Resilience oversight framework, including governance, reporting to senior management, and driving awareness across the organization. Key activities involve managing Operational Resilience Vulnerabilities (ORVs) triage and tracking remediation plans across all resilience pillars.