End Date
Tuesday 29 April 2025
Salary Range
£83,411 - £98,130
We support flexible working – click here for more information on flexible working options
Flexible Working Options
Hybrid Working, Job Share
Job Description Summary
About this opportunity:
Are you ready to make a real impact? As the Senior Manager for the Culture and Capability team, you’ll play a crucial role in maturing resilience culture and capability to prevent, adapt, respond to, recover, and learn from operational disruptions. This role is key to delivering on our Grow, Focus, and Change ambition, as well as our overall purpose.
You’ll be accountable for designing and embedding the Operating Model, resilience-led Culture and Capability, Resilience Engagement, and awareness. We seek an outstanding candidate, motivated by our values, who will provide leadership both internally and externally. Leading a team of experts, you’ll influence across the Group.
As a leader, you strive for colleague development and growth, championing talent for today and the future. You’ll create psychological safety and trusted environments where colleagues can thrive.
About us
We’re on an exciting journey and there couldn’t be a better time to join us. The investments we’re making in our people, data, and technology are leading to innovative projects, fresh possibilities, and countless new ways for our people to work, learn, and thrive.
Job Description
JOB TITLE: Operational Resilience, Operating Model & Capability – Senior Manager

• Define the resilience Operating Model and enterprise-wide guidance, and drive coordination between key role holders supporting the Operational Resilience lifecycle
• Work with Senior Leaders and Stakeholders to foster a Resilience culture, defining and advancing the Group’s Resilience capabilities
• Lead the design, management, and execution of the Group’s Operational Resilience education and awareness strategy, to enable a resilient first culture across LBG, in addition to supporting meet PRA and FCA regulatory expectations
• Work with customers and stakeholders to ensure the Operating Model aligns to the Group’s organisational shifts.
• Stay informed on current and emerging Operational Resilience regulation.
• Lead colleagues and create a high-performing team, enabling them and the Group to have more of our best days, every day