Business Unit: Unsecured Lending
Salary range: £39,200 - £49,000 per annum + red-hot benefits
Location: UK Hybrid - Chester once a Qtr and local hub once a month.
Contract type: Permanent

• Supporting the Operational Resilience Manager with Executing the Group’s Operational Resilience Framework by maintaining up-to-date documentation and reporting for all Important Business Services (IBS), including mapping dependencies across people, processes, technology, data, facilities, and third parties.
• Support contract negotiations to ensure third-party operational resilience requirements are embedded from the outset.
• Collaborate with Partnership teams to ensure strategic partners have the necessary controls and documentation to support IBS delivery.
• Assist in planning, executing, and reporting on resilience testing activities, ensuring actions are tracked and followed up.
• Maintain and monitor logs of resilience risks and vulnerabilities, driving continuous improvement through action tracking.
• Track and report on impact tolerance performance, ensuring services meet resilience standards.
• Provide support to agile teams and working groups, helping to solve resilience challenges and address identified gaps.
• Develop clear, insightful dashboards and reports for governance and regulatory purposes, offering practical, risk-based recommendations.