Operational Risk Analyst - Support Services Global Support Centre at Cotton On Group Services Pty Ltd

Geelong, Victoria, Australia -

Full Time

Start Date

Immediate

Expiry Date

24 Aug, 26

Salary

80000.0

Posted On

26 May, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk Analysis, Data Analytics, Reporting, Dashboard Development, Stakeholder Engagement, Process Improvement, Data Integrity, Trend Monitoring, Requirement Gathering, Performance Metrics

Industry

Retail

Description

Do you speak fashion? We're hiring, let’s chat! ABOUT US Born in Australia, loved around the world.  At Cotton On, we know good style goes well beyond what's in your wardrobe. We’re here to inspire, spark joy and bolster self-expression and creativity. We want our community to feel seen, heard and celebrated, and as a brand, we want to use our voice to make a positive difference in people's lives. We’re playfully rebellious and always optimistic. Join our world and let's do good things together. ABOUT THE ROLE We’re looking for an Operational Risk Analyst to support how we identify, understand and respond to risk across the business. This role plays a key part in uplifting our operational risk reporting, insights and systems, helping bring clarity and confidence to decision making. Working closely with stakeholders across the business, you’ll develop and maintain risk dashboards and key reporting, monitor trends and emerging risks, and ensure our data is accurate, consistent and meaningful. You’ll partner with teams to understand their needs, translate these into clear requirements, and support the delivery of reporting and system improvements that enhance visibility and reduce manual effort. This is a great opportunity for someone who enjoys working at the intersection of analytics, process improvement and stakeholder engagement. You’ll have the chance to make a real impact - strengthening how we manage risk, improving processes, and supporting initiatives across safety, security and shrink. If you’re looking for your next challenge and want to be part of a business that’s continuously evolving, we’d love to chat. SKILLS & EXPERIENCE * Experience in analytics, reporting or risk-related roles, ideally within retail or a fast-paced environment * Strong analytical skills with the ability to interpret data and provide meaningful insights * Experience building and maintaining dashboards, reporting packs or performance metrics * Proven ability to work with stakeholders to gather requirements and drive improvements * Strong attention to detail with a focus on accuracy, consistency and data integrity * Experience reviewing processes and identifying opportunities for efficiency and improvement Salary - $70,000-$80,000 BENEFITS * Competitive salary * Flexible working options & people-first leave initiatives * Access to our world-class Support Centre, with an in-house restaurant & state-of-the-art wellness centre featuring free gym & holistic health services * Subsidised onsite childcare centre * 50% off our Brands | Cotton On, Cotton On Body, Cotton On Kids, Rubi Shoes, Typo, Factorie & Supre * 24/7 Wellness support – mental health, relationships, family + more * Local & Global career growth * Discounts for you & your family – medical, travel, financial + more * Performance & Peak incentives to reward + recognise our team * Returnity - Paid program for new parents heading back to work * Bring your dog to work * Recognition, team connection moments & more! Cotton On’s purpose is to make a positive difference in people’s lives. Born in Australia, Cotton On is a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. Powered by 20,000 team members, who together with our customers, are making a positive impact through one life-changing Foundation. Taking their Aussie lifestyle to the world and delivering Good along the way, Cotton On brands offer youthful fashion and lifestyle products across women's, men’s, kids, body, accessories and stationery.  We are proud of our diverse global workforce of 20,000 team members from countless nationalities, and we strongly welcome and encourage individuals of all backgrounds to apply with us. We are focused on bringing more voices, experiences and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and our customers. If you have any individual needs in order to fully participate in the recruitment process, please contact us at recruitment@cottonon.com.au so we may support you in completing the job application process.

Responsibilities

The role focuses on identifying and responding to operational risks by developing risk dashboards and reporting insights. You will partner with stakeholders to improve systems and reduce manual effort across safety, security, and shrink initiatives.