DESCRIPTION

Position at SoFi

WHO WE ARE:

Shape a brighter financial future with us.
Together with our members, we’re changing the way people think about and interact with personal finance.
We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world.

THE ROLE:

The Operational Risk Challenge & Advisory Manager will be responsible for evaluating and strengthening SoFi’s operational risk framework through agile targeted reviews focused on critical business decisions and opportunities, including new product launches and major change initiatives. This role requires a dynamic professional with a deep understanding of operational risk and the ability to conduct rapid, targeted assessments to ensure controls remain robust and the company’s operational risk profile is appropriately managed.
This is a unique opportunity to build and shape a critical function within the second line of defense. The manager will work closely with senior leadership across the business, providing independent, data-driven insights and challenges to proactively address emerging risks. The work will directly influence strategic decisions and contribute to the overall resilience of the company. We are looking for a proactive leader who can not only execute reviews but also innovate and enhance credible challenge methodologies to keep pace with a rapidly evolving business landscape.

WHAT YOU’LL DO:

• Lead the execution of the Operational Risk Challenge & Advisory program, with a primary focus on operational risk reviews (“Specialty Reviews”) initiated in response to specific events and opportunities
• Conduct targeted, risk-based assessments to evaluate new business initiatives, products, and services, identifying and assessing changes to the operational risk profile
• Provide credible challenge and oversight to the first line of defense (1LOD) on the design and implementation of new and modified business processes, procedures, and controls
• Influence and monitor progress of corrective action plans to improve the risk and control environment
• Prepare and deliver clear, concise, and actionable reporting to leadership and governance committees
• Maintain awareness of current regulatory/industry trends impacting the operational risk management program
• Contribute to the continuous improvement of operational risk methodologies and practices
• Build and grow talent through mentoring, coaching, and training
• Maintain familiarity of, and technical expertise with, business unit(s) organizational structure, personnel, activities and products, new product development, financial performance, and risk and problem areas