Operational Risk Sr Officer I - C14 - HEREDIA at Citi

Heredia, , Costa Rica -

Full Time

Start Date

Immediate

Expiry Date

09 Apr, 26

Salary

0.0

Posted On

09 Jan, 26

Experience

10 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Operational Risk, Third Party Risk Management, Risk Mitigation Strategies, Compliance, Contract Management, Service Level Agreements, Audit, Communication Skills, Analytical Thinking, Issue Management, Policy and Procedure, Risk Identification, Escalation Management, Controls Design, Business Continuity, Supplier Risk

Industry

Financial Services

Description

Establishes and oversees operational risk policies, governance processes, and tools to minimize losses tied to third party risks. Conducts and advises on Third Party Risk Assessments, verifying third-party compliance with policies, controls, and contractual obligations, and overseeing contract execution and management. Monitors third-party performance and Service Level Agreements (SLAs), defines and implements risk mitigation strategies, manages exit strategies, and drives resolution of non-performance escalations. Facilitates remediation of identified issues or gaps and supports third-party audit/exam deliverables and any resulting issue resolution. Collaborates extensively with internal functions, including USPB business teams, enterprise Third Party Risk team, and the broader USPB Third Party Risk Oversight (TPROv) community, for coordinated risk management activities and best practice sharing. 10+ years relevant experience. Significant experience in Operational Risk is a must, with a strong focus on third-party risk management. Other risk and control disciplines (e.g., credit, market) would be a plus. Broad knowledge of risk areas including business continuity, operational risk, supplier risk, audit and controls, with a strong understanding of supplier or third-party risk impact in a financial services company. Demonstrates knowledge of in-scope business and product areas within US Personal Banking would be a plus. Excellent communication skills - verbal & written - with the ability to articulate complex and sensitive issues to management. Ability to organize and prioritize multiple deliverables while working with minimal supervision in a large, global corporate environment. Bachelor's/University degree, Master's degree preferred Analytical Thinking, Constructive Debate, Controls Design, Escalation Management, Issue Management, Operational Risk, Policy and Procedure, Policy and Regulation, Risk Controls and Monitors, Risk Identification and Assessment. ------------------------------------------------------ For complementary skills, please see above and/or contact the recruiter. ------------------------------------------------------

Responsibilities

Establishes and oversees operational risk policies and governance processes to minimize losses tied to third-party risks. Monitors third-party performance, defines risk mitigation strategies, and collaborates with internal functions for coordinated risk management activities.