Are you ready to make a real impact across our Accommodation teams? In this exciting role, you’ll be the driving force behind consistent operational performance, ensuring our park teams are supported, processes run smoothly, and improvements deliver real results.
Working closely with the Head of Operational Services, you’ll help shape the way we deliver quality, efficiency, and cost control across multiple sites. With a mix of hands-on operational oversight, team development, and cross-department collaboration, you’ll play a vital part in empowering our people to shine and create unforgettable guest experiences every day.

SOME OF THE SKILLS WE’RE LOOKING FOR:

• Proven experience in multi-site operational, preferably within hospitality, holiday parks, or leisure.
• Strong understanding of accommodation, maintenance, or related services.
• Excellent communication and coaching skills, with the ability to influence at all levels.
• Commercially aware with experience in managing budgets, labour planning, and cost controls.
• Skilled in identifying issues, implementing solutions, and delivering sustained improvements.
• Strong organisational and time management abilities.
• Comfortable with UK-wide travel and hands-on support across multiple locations.

• Support the onboarding, induction, and development of Accommodation Managers.
• Deliver coaching and on-site support to ensure consistent leadership standards across all parks.
• Conduct site visits to identify and resolve operational inefficiencies.
• Support underperforming parks through focused action plans and performance monitoring.
• Assist in ensuring all activity contributes to budget targets and broader commercial goals.
• Work closely with Regional Directors, General Managers, and park teams to ensure alignment on operational priorities.
• Collaborate with central departments (Procurement, Finance, Recruitment, etc.) to support strategic projects and initiatives.