Operational Support Associate (Downtown) at SIXT

Phoenix, Arizona, United States -

Full Time

Start Date

Immediate

Expiry Date

25 Feb, 26

Salary

22.25

Posted On

27 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Sales & Communication Skills, Customer Service Focus, Organizational & Technical Skills, Team Collaboration, Flexibility

Industry

Travel Arrangements

Description

Job Description Are you a people-first problem solver who thrives in a fast-paced environment? As an Operational Support Associate at SIXT, you’ll be at the center of our rental operations, providing exceptional customer service, supporting fleet logistics, and driving sales performance. You’ll interact with customers face-to-face, manage vehicle readiness and movement, and ensure each rental experience is smooth, efficient, and memorable. With flexible hours, exciting bonus opportunities, and room for career growth, this role is perfect for those who want to be part of a dynamic, high-performing team. Hourly wage of $22.25 Apply now! YOUR ROLE AT SIXT You deliver exceptional rental experiences by guiding customers through vehicle options, protection packages, and add-ons while maximizing sales opportunities You support customers throughout their rental journey, ensuring satisfaction, collecting feedback, and maintaining high service standards You oversee fleet operations, including vehicle readiness, inventory management, coordination with service partners, and preparation for rental or disposal You ensure vehicle cleanliness, perform routine checks, and assist with driving and staging to maintain fleet efficiency and presentation You maintain accurate records of inventory, service updates, and customer interactions while collaborating across teams to support daily operations and planning YOUR SKILLS MATTER Sales & Communication Skills You are persuasive, confident, and driven by performance-based incentives Customer Service Focus You bring a strong background in customer service and are passionate about delivering exceptional experiences Organizational & Technical Skills You manage logistics, scheduling, and documentation with ease, and quickly adapt to internal systems with basic computer proficiency Team Collaboration You thrive in a team-oriented environment and adjust smoothly to changing business needs Flexibility You’re available to work a variety of shifts, including evenings, weekends, and holidays Licensing & Eligibility You are at least 18 years old, authorized to work in the U.S., and hold a valid driver’s license with a clean record WHAT WE OFFER Comprehensive Benefits Package including healthcare (medical, dental, vision), life insurance, critical illness, hospital indemnity, pet insurance, and a 401(k) plan Paid Time Off & Holidays with PTO, sick leave, and time and a half for working public holidays Bonus Plan based on individual and team performance Employee Assistance Program for confidential support with personal or professional challenges Exclusive Rental Discounts including employee-only rates, family rental options, and perks Uniform & Perks including company-provided uniforms with weekly dry cleaning Additional Information About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!

Responsibilities

You will deliver exceptional rental experiences by guiding customers through vehicle options and ensuring satisfaction throughout their rental journey. Additionally, you will oversee fleet operations and maintain accurate records to support daily operations.